Brigham-Gill Chrysler Jeep Dodge Ram
Natick, MA
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Luis did an amazing job. I got very advantageous pricing versus the competition without hours of negotiating or being baited into visiting the dealership. Futhermore, the service was spectacular. When regis versus the competition without hours of negotiating or being baited into visiting the dealership. Futhermore, the service was spectacular. When registration took longer than expected (by a day - I have an out of state license), Luis so far as to drive the car to me in Boston - and offered me a loaner car during the gap period. All in all, this was easiest car buying experience I've had to date based on both price and service. More
Caduste was great to work with. He was very professional and took care of all my needs. He's very energetic and dedicated to the customer. Brigham Gill had a huge inventory of Jeeps and with the help of Cad and took care of all my needs. He's very energetic and dedicated to the customer. Brigham Gill had a huge inventory of Jeeps and with the help of Caduste it was very easy to find the one for us. Caduste made the leasing process very quick and easy. 95% of the deal took place over text message, limiting the time I actually had to spend at the dealer to less than 45 minutes. I basically bought a Jeep while still working my day job. I told my Father in law when his lease is up to go see Caduste. Ill be back in 36 months to get my next Jeep. More
This was the absolute best experience I have ever had buying a vehicle. The dealership was inviting, relaxed and catered to my personal needs for a vehicle. Luis was GREAT. He was not aggressive or rude buying a vehicle. The dealership was inviting, relaxed and catered to my personal needs for a vehicle. Luis was GREAT. He was not aggressive or rude at all, which is what I expect and has been my experience from a car sales representative. He was understanding to what my limits were and was open to working with those limitations. When picking up the vehicle he spent all the time that I needed to go over the new aspects of the jeep, set up my phone, explain all the features and just make sure I felt comfortable with the vehicle. I will ABSOLUTELY return to Brigham-Gill for another vehicle, all my service and recommend anyone that wants or needs to trade for a jeep to this dealership. My husband is already planning on visiting when his current lease is up. GREAT EXPERIENCE! More
Caduste was honest and fair and I would recommend him to anyone in the market. I got excellent service and a very good price with no games played . Thank you, Caduste! anyone in the market. I got excellent service and a very good price with no games played . Thank you, Caduste! More
I had been thinking a lot between Ford and Jeep until I took a test drive in a 2014 Cherokee Limited. I love it ! and also Wrangler and Grand Cherokee. Ali and Tom provided a lot of information when I was took a test drive in a 2014 Cherokee Limited. I love it ! and also Wrangler and Grand Cherokee. Ali and Tom provided a lot of information when I was trying to make a decision between them. Anyway, it went quite smooth as long as budget is determined, and the choice is easy because you can choose anyone of them without regret. After I confirmed, Ali and Edwin helped on everything else and I've got my car now. It's much better than a Jap car. You know that. More
We went in just browsing. We test drove a Wrangler in a short amount of time. Joe in sales was friendly, well versed and most important not pushy. He did not push the car we test drove. He listened to our short amount of time. Joe in sales was friendly, well versed and most important not pushy. He did not push the car we test drove. He listened to our interests in features and sought out other models. As our interest grew and it came time to talk costs and trade in, it felt like he represented our point of view to the sales manager fairly. To the end, we bought the car we test drove before leaving. Randy in finance was strait forward and had a very competitive finance rate for us. No smoke and mirrors here. Loving the Wrangler! Give this dealer a chance. More
I had been looking at card for a while and had yet to experience the quality of customer service like I did with Caduste. He was very fair in pricing and was willing to go above and beyond to make sure experience the quality of customer service like I did with Caduste. He was very fair in pricing and was willing to go above and beyond to make sure I was happy with my vehicle purchase! More
I purchased a used Jeep. It took two weeks for me to get my registration. Two days after buying it the change oil message came on. There was a sticker on the windshield that said the oil was changed, but my registration. Two days after buying it the change oil message came on. There was a sticker on the windshield that said the oil was changed, but it was only a sticker. My guess was that the sticker was placed on the windshield and that the oil was never changed. This was a Jeep I purchased, and this was a Jeep dealership. If they had in fact changed the oil they would know how to reset the change oil message. Fifteen days after purchasing it the check engine light came on. I guess they didn't go through the vehicle very well prior to selling it. As far as the purchasing of the vehicle I thought they were very good. I'm worried they never went through the vehicle, and just put it on the lot to sell. Now I've got to take a day off of work so I can personally watch them service my vehicle, as I don't trust them More
This experience was very positive. The dealer, Ali, was very helpful and made the process run smoothly. He followed up with me often to ensure that everything was working out with the car. He truly seeme very helpful and made the process run smoothly. He followed up with me often to ensure that everything was working out with the car. He truly seemed to care that the car was a proper fit for me. More
Not often you leave a dealership feeling satisfied - but I just did. Great experience at Brigham-Gill Dodge. I am one of those who does lots of research before purchasing an automobile, including getting mu I just did. Great experience at Brigham-Gill Dodge. I am one of those who does lots of research before purchasing an automobile, including getting multiple quotes from dealerships. What I found out was that from what I could tell - the upfront pricing at Brigham Gill was in fact in line (maybe a small difference) compared to the quotes I was able to get from other dealers for their best price. The fees at Brigham Gill were in fact about $100 more than other dealers had quoted me - but overall that is small potatoes. I also felt that we were able to get a fair trade in value for our car. Everyone needs to recognize that their used car is always more valuable to them than it is to anyone else! What I liked was that Patrick was very easy to work with - answered my questions, was responsive, and I did not feel any upsell pressure. The final purchase went smoothly. There were very little tricks or hidden agendas. Only very briefly did Randy the business / finance manager offer me the extended warranty packages - otherwise he just kept the paperwork moving and was extremely pleasant. This is my first American car after purchasing Japanese for decades. Let's hope that this new Durango keeps my satisfaction level going. I would go back here for service and future sales. More