Brigham-Gill Chrysler Jeep Dodge Ram

Easy no pressure purchase experience I had been in the market for a new Grand Cherokee for the last few weeks. While I love Jeeps and have owned five, I hate the process of purchasing a I had been in the market for a new Grand Cherokee for the last few weeks. While I love Jeeps and have owned five, I hate the process of purchasing a new vehicle. I do some comparative shopping but I don’t get hung up over analyzing the numbers. I’m more concerned about being treated like a human being and purchasing a vehicle that suits my taste. I had a most unpleasant experience at a greater Boston dealership last week. I couldn’t wait to get out of the showroom to get home to take a hot shower! While looking at inventory on line I spotted the model I was interested in at Brigham-Gill. I sent a brief email inquiry and heard back from sales associate Jamaal Guillaume almost immediately. We had an exchange regarding the numbers and he asked when I’d like to come in. We agreed that I’d stop by on September 18 at 10:00am and he would have the car available. No additional calls or emails in between to try and get me in sooner. He greeted me as planned, handed me the keys and told me to take my time and check it out. No pressure, no unnecessary sales pitch , no beating around the bush. When I returned with the vehicle we went through the numbers, I made my decision and got on with the paperwork. No back and forth with the typical "let's see what my manager says", phony negotiating.tactics or upsetting. I have to say it was a pleasure doing business. Obviously I can’t speak highly enough of the professionalism that Jamaal displays. I would gladly encourage anyone in the market for a Jeep to visit your dealership. More

Another satisfied customer Everyone was very professional and Stewart was very informative about every vehicle I showed interest in. I would recommend this dealership to anyone Everyone was very professional and Stewart was very informative about every vehicle I showed interest in. I would recommend this dealership to anyone who doesn't want the run around usually given at dealerships. More

the best people and service I discovered a slow leak in one of my tires yesterday and called the dealership. since today is a Jewish high holy Day I really needed it looked at ye I discovered a slow leak in one of my tires yesterday and called the dealership. since today is a Jewish high holy Day I really needed it looked at yesterday. They told me to come right over. It was fixed and I was on my way within half an hour. More

"Saturday Convenience" I dropped by on a Saturday without an appointment and my oil change and tire rotation was complete before I finished breakfast at Panera bread. I dropped by on a Saturday without an appointment and my oil change and tire rotation was complete before I finished breakfast at Panera bread. More

Just picked up my new Rubicon - These guys are AMAZING! Thank you for making this process so easy! You guys are top notch and should be commended for your ability to move the process along as painlessly as Thank you for making this process so easy! You guys are top notch and should be commended for your ability to move the process along as painlessly as possible. Buying a vehicle should never be difficult - transparency is key and you have provided that every step of the way. I love my new Jeep and you have a customer for life. Thank you, Nick K Pembroke, MA More

Professional and Friendly Service I dropped off my 2017 Jeep Wrangler for an oil change and tire rotation. I was immediately met by a service representative who took my info and keys, I dropped off my 2017 Jeep Wrangler for an oil change and tire rotation. I was immediately met by a service representative who took my info and keys, explained to me what was going to be done. 30 minutes later my Wrangler was ready and away I went. More

Good service visit today Excellent service visit today for a factory recall and an oil change. Was pleasantly surprised the service adviser did not try to sell me any services Excellent service visit today for a factory recall and an oil change. Was pleasantly surprised the service adviser did not try to sell me any services that I did not need, even put off a tire rotation till the next oil change as the car only has 4,000 miles on it. More

Nick was fantastic to work with I had an exceptional experience at BG. I purchased two Jeeps ( A GC, and a Wrangler) From start to finish it was the best car selling experience I h I had an exceptional experience at BG. I purchased two Jeeps ( A GC, and a Wrangler) From start to finish it was the best car selling experience I have ever had and I have bought many cars. While taking two daughters to different dealers for test drives I was treated anywhere from poor to well. But BG and Nick were by far the best. Not pushy, but very knowledgeable and helpful. I left feeling like i made a great decision! More

Excellent Customer Service The salesman was extremely knowledeable,he clearly and concisely articulated my options and processed all the necessary paperwork in a short period of The salesman was extremely knowledeable,he clearly and concisely articulated my options and processed all the necessary paperwork in a short period of time and before I knew it, I had a new vehicle. And I am very pleased with it. More

GOOD EXPERIENCE AND PROBLEM RESOLVED GOOD CUSTOMER SERVICE AND EFFICIENT IN GREETING ME AND UNDERSTANDING THE ISSUE, WHICH WAS THE FACT I WAS UNABLE TO DISENGAGE THE PARK ASSIST IN ORDER GOOD CUSTOMER SERVICE AND EFFICIENT IN GREETING ME AND UNDERSTANDING THE ISSUE, WHICH WAS THE FACT I WAS UNABLE TO DISENGAGE THE PARK ASSIST IN ORDER TO BACK UP MY TRAILER AND IT WAS RESOLVED. TOO, I WAS ABLE TO GET A RIDE TO MY OFFICE AFTER DROPPING OFF THE VEHICLE. More