Brigham-Gill Chrysler Jeep Dodge Ram
Natick, MA
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Ed Sanders is the best. Everyone was great. Ed Sanders goes out of his way to make me feel like a valued customer. He has an outstanding attitude and a passion for what he do Everyone was great. Ed Sanders goes out of his way to make me feel like a valued customer. He has an outstanding attitude and a passion for what he does in Service. More
Above and Beyond Have used service department a coupe times and found them to be honest and professional. Nice waiting area with refreshments plus a free voucher for Have used service department a coupe times and found them to be honest and professional. Nice waiting area with refreshments plus a free voucher for local car wash - even on Warranty claims! I purchased my used Jeep used from another dealer much farther away because they had the model exactly the way I wanted. However Brigham Gill still treated my warranty claims fairly and even found and completed an additional defect I was not aware of. I would have preferred to purchase a Jeep at BG because the prices are fair and clearly listed online. I was just unable to find a used Wrangler close enough to my liking at the time. More
Third vehicle This is my third vehicle purchased through you and all three have been done through Jim T. He takes the time to figure out exactly what we are looking This is my third vehicle purchased through you and all three have been done through Jim T. He takes the time to figure out exactly what we are looking for and makes sure that we are pleased He goes the extra mile and doesn’t push like some salesmen do. He is wonderful. More
Honest, low stress, low pressure. Our salesperson, Jim, was great - very honest, friendly and knowledgeable. He worked with us to get us a very fair value for our trade-in so we could Our salesperson, Jim, was great - very honest, friendly and knowledgeable. He worked with us to get us a very fair value for our trade-in so we could get the new Jeep down to our price point. There were no extra sales pitches to sell us an extra warranty or anything we did not need. Great experience. We will definitely recommend Brigham-Gill to others. More
Nice low pressure experience Jamaal set the easy relaxed tone of our car buying experience, right from the first hand shake . There never was the sense of pressure towards buying Jamaal set the easy relaxed tone of our car buying experience, right from the first hand shake . There never was the sense of pressure towards buying right away. More
SERVICE! I travel up from weymouth to get my car serviced even though there is a Chrysler dealership 10 minutes from my house. Getting a loaner and great servi I travel up from weymouth to get my car serviced even though there is a Chrysler dealership 10 minutes from my house. Getting a loaner and great service makes it worth it! More
Countryside Auto - Bill Fox Excellent Experience We had been looking online on Car Gurus for a Jeep, and had just missed out on a couple of good deals. When I saw this one, I knew it was a good pric We had been looking online on Car Gurus for a Jeep, and had just missed out on a couple of good deals. When I saw this one, I knew it was a good price. I called late in the afternoon on Monday and when I didn't hear anything by Tuesday morning, thought I had lost another one. Turns out, they are closed Sunday and Monday, but when I called Tuesday first thing in the morning, I told them I wanted to put a deposit down until I could drive out in the afternoon. Bill Fox just took my name and number, refused to take a deposit, and promised to hold the car til we could drive out there. It was everything we needed. It was priced very fairly. I had done my homework with Kelly Blue Book and VIN Check on both that Jeep and my trade in, they provided a copy of the Car Fax. This car had originally been sold and serviced by their partner Brigham-Gill Dealership, so we had all the service records. Very comforting to have that. They had a bit of room to give on the trade and were very fair. I was impressed that the fees were hundreds less than most places, which again is just refreshing to not feel like you are getting squeezed. It was ready the next day, and it was a very good experience and I would definitely look to work with them again. From the outside, the building and lot are not impressive, but their partnership with Brigham Gill gave me confidence to work with Bill Fox, and he was just very fair and straightforward. More
New Jeep purchase I went to Brigham-Gill on a recommendation from a previous customer. When I found that it was no longer possible to custom order from Jeep the vehicle I went to Brigham-Gill on a recommendation from a previous customer. When I found that it was no longer possible to custom order from Jeep the vehicle I planned on buying, I thought I'd be walking out. My Sales Consultant, Craig, brought to my attention a Jeep of higher trim level and all of the options I was looking for, managed to get it to the price I was looking to spend on my originally selected vehicle and it was on the lot. Awesome deal! I bought it on the spot. More
Knowledgable people, with a solid customer orientation. I have purchased many cars a Brigham Gill and have sent many people to the dealership. I like the people and especially the service representative - I have purchased many cars a Brigham Gill and have sent many people to the dealership. I like the people and especially the service representative - Ed Saunders. I have sought Ed out for nearly 20 years. Service isn't just a word with Ed, its his vocation. My visit was to buy two Jeeps - one Wrangler and one Renegade and service my current Jeep Wrangler. More
had a problem with my heater. Jamie explained problem Jamie solved what I though was a problem with my heater. I didn't realize heat only came out of floor vent when set to automatix. Jamie solved what I though was a problem with my heater. I didn't realize heat only came out of floor vent when set to automatix. More