Brigham-Gill Chrysler Jeep Dodge Ram
Natick, MA
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Standard checkup I had never been sold on dealer service centers until Brigham Gill. They really are exceptional at what they do; from being knowledgable to exception I had never been sold on dealer service centers until Brigham Gill. They really are exceptional at what they do; from being knowledgable to exceptional customer service. More
Excellent service Our salesman Craig Licker was extremely knowledgeable and helpful. He helped me find the perfect vehicle for my needs. He made me feel very comfortabl Our salesman Craig Licker was extremely knowledgeable and helpful. He helped me find the perfect vehicle for my needs. He made me feel very comfortable and spent time making sure all my questions were answered. More
Seamless New Jeep lease Ali Faisal did a great job putting me in a new Jeep lease with a minimum of effort on my part. The terms were fair and Ali was terrific in getting the Ali Faisal did a great job putting me in a new Jeep lease with a minimum of effort on my part. The terms were fair and Ali was terrific in getting the vehicle and paperwork ready in less than 24 hours. He also took close to thirty minutes walking me through the features of the new car and helping me pair my iphone and download the UConnect application. I'd definitely use Ali for my next lease. More
1st service visit. Oil change. New to me 2014 Grand Cherokee. 1 st service experience at B-G. Easy in, easy out. Friendly people, fair price. I’ll be back. New to me 2014 Grand Cherokee. 1 st service experience at B-G. Easy in, easy out. Friendly people, fair price. I’ll be back. More
Needed Headlight Replaced Called for an appointment for this repair. Was told to come in anytime. Headlight replaced in less than 30 minutes. Happy with the overall service Called for an appointment for this repair. Was told to come in anytime. Headlight replaced in less than 30 minutes. Happy with the overall service provided. More
Quick and easy.... Dealership did a simple oil and filter change in 45 minutes. Cost was $49.00. I think price was a little high and could have been a little more comp Dealership did a simple oil and filter change in 45 minutes. Cost was $49.00. I think price was a little high and could have been a little more competitive. They had a special Oil/filter change + 23 point inspection+ tire rotation for $39. They charged me the same price even though all they did was oil and filter change. Overall I was still very happy with the service More
Air Bag recall fix. I was greeted before I got the car door open in the service bay area. Was pointed to the Service wait area office. The Service writer was very polite I was greeted before I got the car door open in the service bay area. Was pointed to the Service wait area office. The Service writer was very polite and quickly got the car info into their computer system (my 1st time here with the car). I was told they would get started right away and noted on the repair order I was a "waiter". In less than 1.5 hour the car was completed and brought to the front door of the dealership for me. During the recall the mechanic noticed the brake pedal was low, and the car would need rear brake pads soon. The service writer was excellent keeping me informed of the status of the repair. More
Brigham-Gill Chrysler Jeep Dondge Ram Fair, polite, and willing to reach a good deal Always friendly and not pushy, Willing to let you research competitor pricing while supplying you wit Fair, polite, and willing to reach a good deal Always friendly and not pushy, Willing to let you research competitor pricing while supplying you with their costs. More
18K Service I came in for my Jeeps 18K service at which time I presented a card offering me a free oil change because of previous difficulties with my 12K service I came in for my Jeeps 18K service at which time I presented a card offering me a free oil change because of previous difficulties with my 12K service. The service advisor could not authorize it without going through Tom Langan and he did not even bat an eye to authorize it (Thank you). They got everything done in half an hour and I was off and running to finish my Xmas shopping. More
Sales and Service are superb! Ed Saunders in service has always overseen the service on more than five cars I have purchased at Brigham Gill. You realize very quickly that the pur Ed Saunders in service has always overseen the service on more than five cars I have purchased at Brigham Gill. You realize very quickly that the purchase of the car is only the beginning and Ed takes personal pride in making sure that service visits are efficient, comprehensive and customer centric. More