Brigham-Gill Chrysler Jeep Dodge Ram
Natick, MA
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A professional experience throughout. Our experience purchasing a pre-owned 2012 Jeep Wrangler from Brigham-Gill was professional throughout the process. Craig L. was very knowledgeable a Our experience purchasing a pre-owned 2012 Jeep Wrangler from Brigham-Gill was professional throughout the process. Craig L. was very knowledgeable about the vehicle and helped us a great deal. We were attracted by the dealership's reputation, and by the positive service experience we have had there in the past. They did not disappoint at all with this transaction. More
Efficiency Whenever we bring our van in for service we are greeted in a friendly manner and plans for service are discussed in detail. A phone call is received Whenever we bring our van in for service we are greeted in a friendly manner and plans for service are discussed in detail. A phone call is received to notify us of anything additional that needs to be done, and we are notified by phone when our vehicle is ready. More
straight up sales no frills, straight facts sales approach. Let us decide what we want. Provided all of the details on each of the models. honest appraisals of option no frills, straight facts sales approach. Let us decide what we want. Provided all of the details on each of the models. honest appraisals of option packages and their usage. More
Want to be treated like a second class citizen? buy here!! From the second I pulled in the parking lot I knew this wasnt going to be a good experience. I walked around the lot looking at vehicles and was passe From the second I pulled in the parking lot I knew this wasnt going to be a good experience. I walked around the lot looking at vehicles and was passed by a few salespeople who wouldn’t even look at me while no one came to ask if I needed help, I needed to go in and wait for someone to help me, problem # 1. Took the car for a test drive, loved the car, and said that I was very interested in buying it so we went to talk numbers. I sat down, we went over the car and I gave my vehicle to me appraised. The salesman came back and low balled the crap out of my trade, and I said no way I need a much better offer than what they gave me. He fed me bull about how it’s not worth it and showed me vehicles online being sold for $7,000 more than what they offered me for mine with same options (profit they’d be getting FYI), problem #2. After they tried to rob my trade and I asked for more money they basically said Have a nice day! Nothing was ever even discussed about the new vehicle I was looking at. I left so disappointed because I was ready to buy that day and they really made me feel like they didn’t value my business or me as a customer. Don’t buy from here, they don’t take you seriously and they truly show they just want the profit over happy customers More
Service, inspection sticker Easy to schedule, drop off. Good communication. Knowledgeable, ready as promised. We have been customers at Brigham-Gill for years and continue to Easy to schedule, drop off. Good communication. Knowledgeable, ready as promised. We have been customers at Brigham-Gill for years and continue to buy and lease Jeeps because of the service department! More
Recall service Everything went well. Service and estimates were completed in the time expected and the service manager was friendly and helpful. And thanks for the f Everything went well. Service and estimates were completed in the time expected and the service manager was friendly and helpful. And thanks for the free car wash. More
Great experience, wonderful to deal with! The buying process at Countryside was quick and easy. I came down to check out the car and take a test drive, which thanks to Nick was a painless proc The buying process at Countryside was quick and easy. I came down to check out the car and take a test drive, which thanks to Nick was a painless process. No high pressure sales tactics. It was simply take the car for a ride and let us know what you think. The next day I spoke with Bill Fox, we worked out a deal I was more than comfortable with and started the financing paper work. 2 days later I was driving the car home. I wish everything in life was this easy! More
Best buying experience of my life! This was by far the greatest buying experience of my life. I have never felt the trust in a car dealership that I now have for Brigham Gill. The seco This was by far the greatest buying experience of my life. I have never felt the trust in a car dealership that I now have for Brigham Gill. The second I walked in I was greeted in a very friendly, honest, supportive and not pushy manner. They gave me the greatest deal on a car and the fairest offer for my trade-in, and there was no haggling. They just gave me an honest, fair and amazing quote. I had been to every dealership within 25 miles of my house. After this experience, I can guarantee I will never go to another dealership other than Brigham Gill. I STRONGLY recommend this dealership. I have purchased 10 cars in my lifetime. This experience was the best by miles! More
A caring place The ease of completing forms and salespeople that realize money doesn’t grow on trees make your agency a pleasure to do business with. My overall imp The ease of completing forms and salespeople that realize money doesn’t grow on trees make your agency a pleasure to do business with. My overall impression of buying /leasing a vehicle was enjoyable and stress kept to a minimum. You have earned my respect and will get my highest praise for the place to go for Jeeps. More
Great Always excellent, prompt and friendly service. I have dealt with Ed Saunders for many, many years. Never disappoints. Would buy another Jeep SUV f Always excellent, prompt and friendly service. I have dealt with Ed Saunders for many, many years. Never disappoints. Would buy another Jeep SUV from them. More