Bridgewater Nissan

I have been going to Bridgewater Nissan for more than a decade, and they have always done a good job of taking care of my vehicles. decade, and they have always done a good job of taking care of my vehicles. More

My 2016 Altima transmission was unrepairable brought it to Bridgewater. They performed a diagnostic study, didn’t charge me called up Nissan corporate, and was able to replace my transmission with a brand to Bridgewater. They performed a diagnostic study, didn’t charge me called up Nissan corporate, and was able to replace my transmission with a brand new one free of charge. My original extended warranty expired two months prior however, Bridgewater was able to Convince corporate to give me a new transmission under goodwill. Service was impeccable. Technicians were awesome. More

My elderly father leased a Nissan this is his second oil change First oilchange with 5 ,000 miles service told him he needed a cabin filter which he said ok 2nd oil change at 10,000 miles he went in fo change First oilchange with 5 ,000 miles service told him he needed a cabin filter which he said ok 2nd oil change at 10,000 miles he went in for a oil change they told him he needed a tire rotation and an oil filter again he said ok This cost him $90 .00 Are you serious taking advantage of a man that is 90 years old I am disgusted with the service department. I will be making a call on Monday . More

Took Leaf in due to suspension problems after running over a cub. They only changed the tire hub and the problem still persists. These people can't fix the car no more than than the Butler, NJ Nissan cou over a cub. They only changed the tire hub and the problem still persists. These people can't fix the car no more than than the Butler, NJ Nissan could. I can't find anyone to fix this problem. More

Very dissatisfied with this dealer. They have practices like bait and switch, not telling you the truth directly to bring you in. I emailed them via Nissan USA for a specific car, they called me sand told like bait and switch, not telling you the truth directly to bring you in. I emailed them via Nissan USA for a specific car, they called me sand told me specifically that they have the car in stock. When I told them not to make bait and switch to bring me in, they said "No , we're not like other dealers". After I drove there for 40 minutes, they said "oops we don't have the car". I feel like I was lied outright to my face. Because of businesses like this car dealerships have a bad reputation. I will also file a complaint with Nissan USA Consumer Affairs Team. I suggest you don't go to any dealer unless you get a written document emailed with the VIN number and deal terms. I don't believe it was all the employee's fault, he was courteous but he responded to me as if this is industry practice, not him but his bosses should be reprimanded. They wasted my two hours and I hope that after I contact Nissan Corporate the managers will hear from them too. More

After years of our family purchasing cars from Bridgewater Nissan, we are going elsewhere. They used to be fair and helpful, but now they are rude, disrespectful, and preposterous with the offers Bridgewater Nissan, we are going elsewhere. They used to be fair and helpful, but now they are rude, disrespectful, and preposterous with the offers they will entertain. Cars purchased from them are bought back for pennies on the dollar leaving you with a huge gap to pay on top of the new car you're getting ripped off on. Vinny and Erik are particularly rude and could not make the process any more stressful. We went elsewhere and learned how absolutely wonderful and helpful dealerships can be. No wonder we heard them talking about how badly they're doing. More

Wonderful Dealership Easy to Lease during the pAndemic I found this dealership very accommodating during the Pandemic. I was leasing a Lincoln but no Lincoln dealers would call me back to discuss releasin I found this dealership very accommodating during the Pandemic. I was leasing a Lincoln but no Lincoln dealers would call me back to discuss releasing. Bridgewater Nissan called back right away gave me a very competitive quote and even returned my Lincoln for me and brought to my door my new Murano. Couldn't have asked for better service! More

Refreshing!! We spent two weeks going to different dealers. It was such a relief to finally come to Bridgewater Nissan. The quality of the used cars was superior We spent two weeks going to different dealers. It was such a relief to finally come to Bridgewater Nissan. The quality of the used cars was superior and the price was lower. The salesman Dan Murillo was professional, not pushy and explained everything in detail. He made sure to give us the best car for our price range. I would not hesitate to buy another car from this dealership. There was no bait and switch which we experienced at other dealers. More

Awesome dealer, the way it should be. My salesman was Eric M and Eric H was my finance guy and were both superb, knowledgeable efficient and professional When I arrived Eric had my new 18 My salesman was Eric M and Eric H was my finance guy and were both superb, knowledgeable efficient and professional When I arrived Eric had my new 18 Rogue SL waiting for me with a full tank and everything went pretty much flawlessly and as did my dropping off my old lease. Eric in finance was helpful, didn't rush, and explained everything completely and to a tee. Highly recommended are both Eric's and this Nissan dealer if what you desire is an excellent no nonsense and smooth buying experience! More

Richard Bentley sales manager ARROGANT!! I have been dealing with Bridgewater Nissan for 8-10 years now. I worked with Vincent in the past (before his promotion) and never a problem. for the I have been dealing with Bridgewater Nissan for 8-10 years now. I worked with Vincent in the past (before his promotion) and never a problem. for the past 4 years I have been working with Richard Molay and he is the best and most professional car salesman!!. However, this time we came for my new lease and we encountered the most arrogant sales manager, his name is Richard Bentley. He has poor customer skills, this is unacceptable for a dealership that has been top notch on customer service for so many years! Richard Bentley showed himself as an arrogant sales manager and very unprofessional. He basically let us walk out of the dealer without negotiating or acknowledging that we have great credit and many years of history with the dealership (customer appreciation was not there at all). We are able to tell that Richard Bentley is a new sales manager and inexperienced due to his arrogance, demeanor and the way he "worked" the numbers. We just wanted his best monthly payment, we DO NOT have time to play the dealership "game" with a monthly payment and this is one of the main reasons why we always go back to Bridgewater Nissan (and wait for Richard because he knows me). Bentley's attitude just didn’t make sense, none the less being the last day of the month when it is understood that everyone needs to meet quotas. We also understand that any negotiation has to work both ways but Richard Bentley has an attitude that does not work well. I even heard him talking in Spanish to Latinos and he sounded very condescending talking to hispanic clients, I take this very seriously! Anyways, we left the dealership frustrated and ended returning only because of Richard Molay (dealing with a new car salesman/dealership is not pleasant). Bentley saw us returning and didn’t seem to care and and the least he could have done was to acknowledge us (this is a suggestion for the future). If Nissan keeps brining this type of managers their customer service will certainly decline. I only recommend Nissan Bridgewater because of Richard Molay (sales rep) and the old timers like Holland(finance manager) and Scholp (sales director). Yes, I would return to this dealership and the reason why I rated it 1 star is because of the poor customer service shown by the sales manager Bentley. This website allow us (customers) to express our happiness or dissatisfaction, I also believe that this review will allow business and professionals to improve in their weaknesses. More