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261 Reviews of Bridgewater KIA - Service Center
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January 08, 2025
Visited the dealership to service my Kia sportage 2024. This was second service/maintaince visit. He staff is friendly and polite. Taylor was my service consultant and updated me with various items check This was second service/maintaince visit. He staff is friendly and polite. Taylor was my service consultant and updated me with various items checked on my car More
by Shailesh
Employees Worked With
January 08, 2025
Taylor is always helpful and informative. He is pleasant to work with. Thank you Taylor He is pleasant to work with. Thank you Taylor More
by dsemon73
Employees Worked With
January 08, 2025
Great dealership my next vehicle will be from here again service is excellent the waiting room is great service is excellent the waiting room is great More
by Louise
Employees Worked With
January 02, 2025
I was so surprised, when I brought my KIA Soul in for a problem with no power in dash. Expected to spend hours and car problem was solved within 1 hr. Very courteous staff. problem with no power in dash. Expected to spend hours and car problem was solved within 1 hr. Very courteous staff. More
by Ed
Employees Worked With
December 30, 2024
I wanted to share my bad experience with your service center, staff who tried to bait and switch when I came down for service. I had spoken to Michelle before I scheduled the appointment for 24k mile center, staff who tried to bait and switch when I came down for service. I had spoken to Michelle before I scheduled the appointment for 24k mile factory maintenance and the price quoted was $120 for my vehicle, but when I came here for service I was told $139+ for Oil Change only and to replace filters it was $299+. This is clearly bait and switch tactic used. Also, the service person(John Vali) told me to take my vehicle and leave if I wanted. He had the audacity to tell me this after I spent my afternoon to come down to the dealership. I requested to speak to service manager and you, but the service staff refused and told me I could leave if I want. I am have already reported this bad experience and business practice to Kia. More
by Ganeshkv74
Employees Worked With
John Vali
December 19, 2024
Service was completed when promised and the staff is extremely courteous! They provided a shuttle to take me to work and kept me informed on the status of my vehicle. extremely courteous! They provided a shuttle to take me to work and kept me informed on the status of my vehicle. More
by Lisafromnj
Employees Worked With
Jason Wright
December 18, 2024
Taylor has always taken care of us when having our Sportage in for service. Last example was our need for a driving headlight replacement. He told us to just show up and he would take care of it. No a Sportage in for service. Last example was our need for a driving headlight replacement. He told us to just show up and he would take care of it. No appointment necessary. Took about a half hour and it was complete. Thank you! More
by dim&mem
Employees Worked With
December 14, 2024
We were traveling from Florida when we got to my daughter’s in NJ that my son-in-law saw an oil leak under my car. My experience at Bridgewater Kia was wonderful- fabulous service, polite and effici daughter’s in NJ that my son-in-law saw an oil leak under my car. My experience at Bridgewater Kia was wonderful- fabulous service, polite and efficient staff. They quickly resolved the problem. 100% +++satisfied. Phillip Graniello More
by fuddy47
Employees Worked With
December 10, 2024
Had another wonderful experience bringing my car in for service. Staff was very friendly, work was done quickly, and their waiting room is very comfortable. service. Staff was very friendly, work was done quickly, and their waiting room is very comfortable. More
by Karcox
Employees Worked With
December 05, 2024
I’ve been buying Kia’s here for 15 years. Honest, customer focused sales and service. My service advisor, Taylor is fantastic! Honest, customer focused sales and service. My service advisor, Taylor is fantastic! More
by Jim V
Employees Worked With
