Bridgewater KIA

They are courteous and informative. Called and asked about additional services recommended but not imperative to have. Delivered vehicle as stated along with a car wash. about additional services recommended but not imperative to have. Delivered vehicle as stated along with a car wash. More

Fast prompt service - even though the Oil change price went up - service is still good - Carol has improved her overall customer service etiquette- let’s see what next went up - service is still good - Carol has improved her overall customer service etiquette- let’s see what next More

Friday July 16 we had to get up early (4:00am!) to drive to New Jersey to the Mercer park for me (Jeff Wubbenhorst) to pick up my materials by 6:30pm for the New Jersey Triathlon I would be running with my to New Jersey to the Mercer park for me (Jeff Wubbenhorst) to pick up my materials by 6:30pm for the New Jersey Triathlon I would be running with my son who lives in Red Bank the following day. Without materials, I wouldn't be able to compete.But when we tried to start our car, it was dead. We tried jump starting it thinking it was the battery, but we couldn't jump start it. We called roadside assistance, who confirmed it wasn't the battery, it was the starter. He also said that no car repair place would be open until 8 or so, and even then they had a shortage of mechanics and parts, so it could take weeks to get our car fixed! Thankfully, our prayers were answered when the mechanic said that because our car was a manual transmission vehicle, if we turned on the ignition and let out the clutch rolling down the inclined driveway, we could get the engine going. The only catch was that we couldn't stop the engine for anything! So we traveled from South Bend to New Jersey, and called Bridgewater Kia late in the afternoon. We got Mike in parts who told us they could order the part in four days. We then spoke to Taylor, who heard our story and said that even though they were booked for two weeks in service, given the urgency of our situation, he would get our car fixed up as soon as the part came in. And he did! We just picked it up today (Wednesday July 21), and it runs great, plus they washed it and vacuumed it to boot. One of the best automotive customer service experiences ever. Kudos to Taylor in service and Mike in parts! More

I just bought a K5 from Bridgewater Kia. The impression of my transaction is the following: Honest pricing. Simple transaction with no dealer tricks. Courteous and efficient. of my transaction is the following: Honest pricing. Simple transaction with no dealer tricks. Courteous and efficient. More

Took my car in for service and they took my car in right away. Kept me updated on service status and no surprises. Taylor (service mgr) was great. away. Kept me updated on service status and no surprises. Taylor (service mgr) was great. More

The seller is very concerned and friendly, he explained everything about the car and the process to buy it. I love the car, and all the accessories. everything about the car and the process to buy it. I love the car, and all the accessories. More

Friendly staff and was grateful they gave me a loner since they had the car for 3 days. They addressed all my concerns and also performed the recalls which I did not know the car had any. since they had the car for 3 days. They addressed all my concerns and also performed the recalls which I did not know the car had any. More

Dropped off my car for service the night before and the service dept was not open, Jim Kirchner took car of me and assured me he would give my keys to Carol the next day. Carol called me the next morning a service dept was not open, Jim Kirchner took car of me and assured me he would give my keys to Carol the next day. Carol called me the next morning ad told me the car was ready at 11:15! What GREAT people in sales and service! Never a botheration at Bridgewater Kia....What a TEAM! Thanks! More

I had a positive experience. Rahul Kahn was a flexible and wonderful salesperson and working with Henry Howell via internet sales in advance made it an overall pleasurable sale. and wonderful salesperson and working with Henry Howell via internet sales in advance made it an overall pleasurable sale. More

One of, if not, the most pleasant car buying experiences I’ve ever had. Jimmy Kirchner was polite, friendly, knowledgeable and a pleasure to deal with. He and the staff were able to process the entire tra I’ve ever had. Jimmy Kirchner was polite, friendly, knowledgeable and a pleasure to deal with. He and the staff were able to process the entire transaction with a speed and efficiency I’ve never seen before. I unhesitatingly recommend Jimmy Kirchner and Bridgewater Kia. More