Bridgewater Chevrolet - Service Center

Fantastic All the service advisors are friendly, helpful and not pushy. Couldn't be happier with them. and not pushy. Couldn't be happier with them. More

Everyone is friendly and professional. They explained everything to me and gave me an estimate. I was told about an hour and I was out of there in 40 minutes. They explained everything to me and gave me an estimate. I was told about an hour and I was out of there in 40 minutes. More

Always great service. JR the assistant manager is awesome. Anthony the service manager Brian Palmaalwats stop by to say hello. JR the assistant manager is awesome. Anthony the service manager Brian Palmaalwats stop by to say hello. More

Service Brian Palma was courteous & explained everything that was done, made notification of what I’ll need to have done in the near future & service was done earlier than expected. Less than 2 hrs. Servi that was done, made notification of what I’ll need to have done in the near future & service was done earlier than expected. Less than 2 hrs. Service waiting area is always clean w/refreshments & check is always easy. Very happy! More

great service and comfortable to wait in the waiting room. Friendly and attentive associates onsite. room. Friendly and attentive associates onsite. More

Service is less than desirable. On more than one occasion they caused damage to my vehicles interior. They ordered replacement parts, lost them on their premises and they never returned my calls, as they sai they caused damage to my vehicles interior. They ordered replacement parts, lost them on their premises and they never returned my calls, as they said they would. The last time this happened they blamed me, it cost me $175 to a third party vendor to repair the damage they caused to my seats. I will not go back there. More

Bridgewater Chevy and Chevrolet Corporation are in Bridgewater Chevy and Chevrolet Corporation are in Shambles ! My new Silverado purchase February 2020 purchase : 1. Is currently in the repair Bridgewater Chevy and Chevrolet Corporation are in Shambles ! My new Silverado purchase February 2020 purchase : 1. Is currently in the repair shop on this day (for the 4th time). 2. I am without my vehicle on this day (for 42 days ...and counting). 3.The vehicle check engine warning light indicated engine/transmission malfunctions on 15 occasions resulting in the vehicle never operating safely or properly. 4. Brake's not functioning properly. 5. Bridgewater Chevrolet deleted/voided one service document . The service they provided and what they did to my vehicle was deleted/voided resulting in me having no idea what they touched, repaired, or altered. 6. Bridgewater Chevrolet scratched my drivers side door during one of the servicing. 7. Bridgewater Chevrolet service advisor advised me that they did not build my truck there indicating that he has no idea what I have defects and malfunctions that can not be repaired. 8. Requesting to speak with a manager on Bridgewater Chevy property ...I was advised that they either "went home" or "are in a meeting". And only once did a service manager ever reach out to me simply leaving a message advising that he would look into my faulty vehicle situation. 9. I contacted Chevrolet headquarters and was issued a case number . I spoke with "James" from Chevrolet corporate offices after he received my letter indicating that I purchased a "Lemon" from Bridgewater Chevrolet. I confirmed that he read all the data indicated above (and more). Knowing all that I was dealing with he basically advised me that the issues relative to Bridgewater Chevy is not a Chevrolet headquarter matter. He advised that Bridgewater Chevy is a "separate entity" . He advised that they (Bridgewater Chevy) is a business that "sells vehicles". He indicated that Chevrolet headquarters does not have authority over the dealership. (Faults ,wrong doings etc ?- deleted/voided documents etc.) . Even though they are selling the Chevrolet brand? 10. At this time, my vehicle is in the repair shop (7,000 miles). I have been without my NEW vehicle for 42 days and counting. Bridgewater dealership points the finger at the Chevy factory that manufactured my vehicle. Chevrolet Headquarters points the finger at the dealership (separate entity). Chevrolet as a whole is functioning as a messy SHAMBLE. 11. I am willing to share all of my documents with any "News" publication that is willing to cover this Chevrolet issue. It is very telling how the Chevrolet corporation functions. 12. Vehicle is a "LEMON"...Chevrolet can make all proper by taking the vehicle back. 13.UPDATE- Bridgewater Chevy had my truck for another 27 days for a total of 54 days without my New Vehicle. Bridgewater Chevy sanded my rotors, replaced brake pads and replaced defective wiring (on a NEW truck with 7,141 miles )! Dash plate now caved inward on my dashboard. Bridgewater Chevy denies the fault and redirecting the blame back to (GM/ Chevy corporate)? Guess Bridgewater just sells cars (No customer service)? What a mess for a new vehicle purchase. Looking for a headache, a horrible new vehicle purchase or an UNSAFE UNREALIABLE vehicle...You too can buy a Lemon at the Chevy Circus . More

The General Manager is a rude and dismissive individual. I've had the misfortune to have to deal with him twice now and his lack of customer service and lack of care was manifest both times so it was not j I've had the misfortune to have to deal with him twice now and his lack of customer service and lack of care was manifest both times so it was not just a 'once' bad hair day. More

I used to be a loyal customer of this dealership. In fact I purchased six brand new vehicles from them including a fully loaded Corvette. Unfortunately since they changed ownership a few years back, the serv I purchased six brand new vehicles from them including a fully loaded Corvette. Unfortunately since they changed ownership a few years back, the service department went downhill with extremely poor customer service. I doubt I’ll ever return as I now take my vehicles to Flemington Chevrolet (that excels in customer service). More

Avoid This Place I just got taken for $700 by these thieves. During an oil change I was told I needed lower control arm bushings. A month later I went ahead with that I just got taken for $700 by these thieves. During an oil change I was told I needed lower control arm bushings. A month later I went ahead with that work. The service receipt said that I had complained about "clunk noise from suspension at all speeds. Road test" Obviously they make a lot on this work so they state a need for the work. I never said anything about any noise. They brought up the need. Also they have a 3% "service charge" if a credit card is used. THE WORST CROOKS AROUND!!!! More