Bridgewater Chevrolet - Service Center

I had a loaner vehicle, did not get any updates unless I called and I was not informed of the cost of the 1st recommended repair until I picked up my vehicle. The second recommended repair cost was excessi called and I was not informed of the cost of the 1st recommended repair until I picked up my vehicle. The second recommended repair cost was excessive. I had the work done elsewhere for 1/6th of the cost. More

I visited the dealer due to a recall notice I had received for my 2020 Chevy Trax. Upon inspection, it was determined that my car did not fall under the recall, however, there was a completely differ received for my 2020 Chevy Trax. Upon inspection, it was determined that my car did not fall under the recall, however, there was a completely different issue, leaving me to pay $500 for repairs, after an almost 4 hour wait. That evening, the car was still experiencing the same problems, and the check engine light came on within the next few days, a problem I NEVER had with my vehicle in the 4 years i have owned it, until it was looked at. I returned the following weekend, where I waited for 3 hours just to be told that they needed more time to figure out what was going on. I asked if the problem was related to what i had already paid for to be fixed, and I was told yes. I was asked to come back a few days later. After a couple hours, I received a link with a video, which contained no video, only 1 image of what was found. I received a call a few minutes later explaining a COMPLETELY DIFFERENT issue, which was a $750 repair. I was also told this issue "should have been checked" the first time I brought the car in. I picked up the car and brought it to a local mechanic and was simply told the issue was my car battery, which was replaced and I have not had any issues since. The money I spent to have a problem "fixed" was absurd. Additionally, the fact that I was told something "should have been looked at" is unacceptable in my eyes. I feel as if I was taken advantage of, and paid for something that did not need to be fixed. When I first purchased the car, I experienced issues with the finance department, an issue that took MONTHS to be fixed, and communication on that end was unclear and unprofessional. I never struggled with the service department, which is the only reason I ever returned to this dealer after that incident. After this situation, I will not be returning to this dealer. More

Bridgewater Chevy has always come through with all aspects related to the operation of my 2014 Traverse Chevrolet. I purchased my Traverse in 2014, and had been my only vehicle Since that time. Each aspects related to the operation of my 2014 Traverse Chevrolet. I purchased my Traverse in 2014, and had been my only vehicle Since that time. Each and every time I brought in my Traverse for service, the service was done with care and expertise. The vehicle has never brought back again after a service. First time every time. Love Bridgewater Chevrolet for the reason. Vehicle has only been serviced by Bridgewater Chevrolet. Every happy with them. I know when I bring it in for service, it comes out like a new car. Super happy. More

Fair dealer with a great selection of inventory Their prices are always in a fair range and allow some bargaining. prices are always in a fair range and allow some bargaining. More

Kenny was very helpful but my problem with my brakes still exits. Need to make another appointment to resolve issue. still exits. Need to make another appointment to resolve issue. More

Courtesy and professional staff is a pleasure to work with would recommend them to anyone with would recommend them to anyone More

Performed an oil and filter change, Air Filter change and a 21 point service check and tire rotation. Also took care of a recall service. Quickly and efficiently . a 21 point service check and tire rotation. Also took care of a recall service. Quickly and efficiently . More

I was going to Union Chevy where i purchased the vehicle. I needed a change of quality and came to Bridgewater chevy where the difference was a complete 180 of what is being done in union chevy ! I needed a change of quality and came to Bridgewater chevy where the difference was a complete 180 of what is being done in union chevy ! More

Very poor communications regarding the progress of my vehicle. I appreciate the effort that was taken to work with the extended warranty company but my car was at the dealer for 3 weeks and three times vehicle. I appreciate the effort that was taken to work with the extended warranty company but my car was at the dealer for 3 weeks and three times I had to reach out for a progress update. After two weeks without a vehicle I inquired about a courtesy vehicle and was given a number of excuses as to why it was not available. More

Great personnel. Excellent service. Very satisfied customer. This is my 6th vehicle from this dealer over the past 9 years, and have always been fully appreciative Excellent service. Very satisfied customer. This is my 6th vehicle from this dealer over the past 9 years, and have always been fully appreciative of the treatment received. More