Bridgewater Chevrolet

Scott and the team at Bridgewater Chevy were so kind and professional with me! They had my car in and out and kept me informed every step of the way! professional with me! They had my car in and out and kept me informed every step of the way! More

I have had good service to date. All advisors are courteous and have always identified services in advance. All advisors are courteous and have always identified services in advance. More

Everyone at the dealership was wonderful , Kenny was very pleasant the waiting area was clean and they had drinks and snacks pleasant the waiting area was clean and they had drinks and snacks More

Bridgewater Chevrolet Dealership sold a possible Lemon & has been holding my vehicle for 95 days. No resolution, no answers, no rectification. Sharing my experience with Bridgewater Chevrolet Dealership has been holding my vehicle for 95 days. No resolution, no answers, no rectification. Sharing my experience with Bridgewater Chevrolet Dealership on Us-22 here- as I have received no response from service OR management regarding my 2020 Silverado, which I purchased from this dealership in January 2023. Since July 13, 2024, when the truck randomly stalled in the middle of a highway, my truck has since then been in the shop for an astounding 95 DAYS without a resolution. GM engineers have not only been unable to pinpoint the issue, but the dealership themselves (Bryan Ferraez, Bryan Palma, Anthony Basilici, David Ferraez) have been leaving me completely in the dark. For almost ONE HUNDRED DAYS. A vehicle I am paying for monthly to this day. On September 28th, Bryan Ferraez responded to an email I had sent to multiple others, stating he will have the situation taken care of or at least looked at by that Monday. I have NOT received any form of an update from Bryan or any of the others since. Currently, there's an ongoing TAC case, but GM has not approved a buyback, opting instead to keep "investigating the problem". As a customer who relies on this vehicle for both personal and business use, the prolonged downtime has resulted in lost opportunities and income. The entire experience has been deeply disturbing and UNETHICAL. Communication has been challenging; I've often found myself having to make multiple follow-up calls, which even then leaves me with no answers. As a loyal Chevy customer, this situation has left me questioning my brand loyalty, especially since this is my third Silverado, and after my experience, it may very well be my last. I will be going public from this point on, sharing this experience with anyone who is in the market for a vehicle, and as for those contemplating purchasing from Bridgewater Chevrolet on US-22, I highly advise you spend your well earned money elsewhere. More

Quality service as always although a bit expensive. The professional workmanship is the reason for the longevity of my vehicle. The professional workmanship is the reason for the longevity of my vehicle. More

Comfortable waiting area with free beverages and bagels, pleasant service personnel, quick service and great wifi access. pleasant service personnel, quick service and great wifi access. More

Completely transparent from start to finish. Which is a very different experience than I’ve had at many other car dealerships. Thank you for making it easy. Which is a very different experience than I’ve had at many other car dealerships. Thank you for making it easy. More

Excellent Service! Kenny was so helpful and very professional. He made the process fast and easy. Highly recommended! Kenny was so helpful and very professional. He made the process fast and easy. Highly recommended! More

Salesmen, Dion and Bobby were knowledgeable, courteous and patient. James was also knowledgeable and helpful Your facility encourages me to come back for servicing my new car- it is so clean and neat and patient. James was also knowledgeable and helpful Your facility encourages me to come back for servicing my new car- it is so clean and neat Thanks to you all I’m very happy with my purchase More

Service was excellent and quick! It's just that the prices a bit high, if there could be a rewards system for long-time customers or I can be informed of it if it already exists, I w It's just that the prices a bit high, if there could be a rewards system for long-time customers or I can be informed of it if it already exists, I would greatly appreciate it! More