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Bridgeland Auto Brokers
Bridgeport, NY
1,273 Reviews
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Showing 1,273 reviews
July 14, 2018
Awesome experience Second car purchased at Bridgeland and couldn’t be happier. When you trust the dealer, it’s amazing how fun, reliable, and efficient car shopping can Second car purchased at Bridgeland and couldn’t be happier. When you trust the dealer, it’s amazing how fun, reliable, and efficient car shopping can be! More
by Roguish
Employees Worked With
Thomas Burk, Nick Decarlo
July 13, 2018
Dealer plays too many games and lies just to make a sale First visited the dealer on 7/1/2018 towards the end of the day to check out a few cars we saw online, two people from the sales department were locki First visited the dealer on 7/1/2018 towards the end of the day to check out a few cars we saw online, two people from the sales department were locking up and noticed us walking through the lot, We met Michelle (Mickey) and talked about a few cars and very vague pricing on a few vehicles, Mickey took our phone number and we left for the day, We returned on 7/9/2018 and met with Mickey in the lobby, we informed her we wanted to test drive a 2011 Buick Lacrosse Priced at $10,825. She was very friendly and helpful, we test drove the car and loved everything about it, the price was excellent and the car was loaded with the options we were looking for, some dings and dents typical for a used car with almost 70,000 miles so we were happy with the price, car and Mickey. We sit down that day to discuss numbers and we have no problem with the price of the car and don't expect to pay any less. We also discussed our trade in (2007 Pontiac G6), Mickey informed us the trade in value was around $250, but would try to get us $500. We discussed interest rates with and without a cosigner (8% without a cosigner and 6% with a cosigner). We also told her we had $3,000 to put down also. So once we discussed numbers we went home to think it over and compare prices to similar vehicles. We were happy with everything and were ready to make a purchase, We returned the next day for a third time on 6/10/18, We parked our trade in and walked in, Mickey was helping another customer so we sat in the lounge and when she was finished with her customer she came over with Nick the finance manager, we talked interest rates again (8% without a cosigner and 6% with) we decided to go without a cosigner to ease the paperwork. Then Nick informs us our trade in is only worth $100! I immediately tell them that we expect $500 for our trade in or no deal. Nick goes and talks to somebody in the front office and comes back with a counteroffer of $200, which was kind of an insult because nobody even went outside to even look at the car or test drive it. They had no idea the trade in was even in their parking lot! So we leave and go to Drivers Village and ask what our trade in would be worth to them, Drivers village looked over the car and test drove it and offered $750! We set up an appointment at drivers village to test drive a Honda Civic the next day (7/12/2018). The next day Mickey text us and said that they are now offering $500 for our trade in, We test drive the Civic at Drivers Village but it lacked the features we were looking for, So we texted Mickey and told her we are going to buy the Buick with trading in our car for $500, She was off that day but tells us to come the next day and the car will be ready. On 7/13/2018 we get insurance on the car and drive out Bridgeland and the car is cleaned and shined up waiting for license plates to go on, We sit down to do the paperwork and NOW THE INTEREST RATE IS 11.24%! We question the new outrageous interest rate and she looks us right in the face and LIES! She tells us that was the interest rate the whole time and that she never said 8% was the rate! She talks with somebody in the front office and said that that is the lowest rate they can offer. We walked out in disgust and will never return their establishment no matter how great the deal seems to be. They are playing games with our trade in value and the interest rate, basically playing games with our money. we will be informing everybody we know of our terrible experience. We are from Baldwinsville and each round trip there and back was an hour drive, Spent 4 hours driving over the course of 4 days just to have my time wasted by Mickey, Nick and the other managers at Bridgeland. Very Disappointing! More
by Debbie P.
Employees Worked With
Nick Decarlo, Michelle “Mickey” Bill
July 12, 2018
Fast Friendly Service. All Reprsentitves of Bridgland Auto are friendly and courteous. Very helpful I would recommend Bridgeland to all. Tom Burk Jr. Is a great salesman did All Reprsentitves of Bridgland Auto are friendly and courteous. Very helpful I would recommend Bridgeland to all. Tom Burk Jr. Is a great salesman did everything to help me and my son. More
by y2j4011@
Employees Worked With
Thomas Burk, Nick Decarlo, Jackie Ackley
July 12, 2018
Great first experience Very happy with this dealership. Nothing but helpful, and while other previous dealerships turned me down due to my age, the people at Bridgeland welc Very happy with this dealership. Nothing but helpful, and while other previous dealerships turned me down due to my age, the people at Bridgeland welcomed me in and gave me an excellent car with an excellent price. More
by Hdhshebdns
Employees Worked With
Bill Davis, Nick Decarlo
July 12, 2018
Very enjoyable Was a very good experience Micky was awesome very informative and helpful explained everything in detail was very helpful in finding the best deal ava Was a very good experience Micky was awesome very informative and helpful explained everything in detail was very helpful in finding the best deal available I would recommend any one in the market for a vehicle to go here will definitely be back for any future buys or services everyone there is very friendly an informative and helpful an make you comfortable I really enjoyed the experience thank you so much Micky More
by Toots
Employees Worked With
Buddy Hanmer, Jimmy Finnegan, Mike Labonoski, Jackie Ackley, Michelle “Mickey” Bill, Matt Sampson
July 10, 2018
Bought a truck over the phone Found the truck online, spoke to a salesperson who put me on the phone with the owner resulting in negotiation of a verbal deal contingent upon my tra Found the truck online, spoke to a salesperson who put me on the phone with the owner resulting in negotiation of a verbal deal contingent upon my trade. I, of course, did the same and relied on website photos to determine condition of the truck. I drove 60 miles to purchase a truck I had not seen based solely on the integrity of the people I spoke to on the phone. Long story short, I left with the truck that night. Michelle Bill was a pleasure to work with. Very responsive! More
by Tornado
Employees Worked With
Michelle “Mickey” Bill
July 09, 2018
Awesome truck Bridgeland put me in the truck of my dreams. The customer service from the sales team to the financing department was awesome. They put me in my truck Bridgeland put me in the truck of my dreams. The customer service from the sales team to the financing department was awesome. They put me in my truck in one day. I Love Bridgeland. Great dealership Thankyou for my truck. Jon More
by Jackedtruck
Employees Worked With
Nick Decarlo, Michelle “Mickey” Bill
July 09, 2018
Mickey We had the best experience with Mickey at Bridgeland Auto! She went above and beyond to help us find the right vehicle for what we could afford and sh We had the best experience with Mickey at Bridgeland Auto! She went above and beyond to help us find the right vehicle for what we could afford and she didn't give up u til we got it. Mickey's personality was one of a kind and she made us feel like we were long time best friends. We are telling all of our friends about Mickey and Bridgeland Auto and when we need another vehicle, we will be back to see Mickey. Thanks so much for everything! More
by Huckabees
Employees Worked With
Michelle “Mickey” Bill
July 09, 2018
They were honest and straight forward, very good experience. They were honest and straight forward. They showed me the truck, and told me the price. I counter offered and within fifteen minutes we had a deal. They were honest and straight forward. They showed me the truck, and told me the price. I counter offered and within fifteen minutes we had a deal. More
by Aj123
Employees Worked With
Kevin Liedka
July 07, 2018
Awesome!! A very non pressure experience. A friendly atmosphere.. very pleasant experience!! Will buy again in the future! Very knowledgeable staff on their veh A very non pressure experience. A friendly atmosphere.. very pleasant experience!! Will buy again in the future! Very knowledgeable staff on their vehicles.. there prices are great! More
by NJC 78
Employees Worked With
Thomas Burk, Nick Decarlo
