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Bridgeland Auto Brokers

Bridgeport, NY

4.6
1,273 Reviews

585 NY-31

Bridgeport, NY

13030

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Showing 1,273 reviews

March 05, 2023

Angela was the most definite employee that I have ever had at Bridgeland. She was very prompt, Professional, and polite at all times. More

by Maryann123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Scopo
March 05, 2023

Angela was the most professional and excellent employee that I have ever met at Biridgeland More

by mneff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Scopo
Apr 12, 2023 -

Bridgeland Auto Brokers responded

Thank you for the review! We are so glad to hear about your experience working with Angie!

February 20, 2023

I bought 5 vehicles from this dealership but the last truck I bought has been nothing but a problem and it has been in a repair shop more than not. They don’t want anything to do with it. They also sold More

by jday0032
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Buddy Hanmer, Jimmy Finnegan, Mike Labonoski, Matt Sampson, Andy Bourque, Ashley Sasenbury
Mar 30, 2023 -

Bridgeland Auto Brokers responded

Joe, I can appreciate why you feel the way you do; however your purchase of the 2017 F250 from your May 2022 delivery was in good working order; within a month you identified a few minor things that we were prepared to address, a mirror, a door lock and a squeak in the exhaust, reasonable things to expect for a 5-6 year 65k miles 3/4 ton by design work truck. You were invited in to address but failed to keep your appointment according to our records. Next, 5 months after taking delivery you had a problem with the rear end/axel; and due to the fact you did not have an extended coverage service plan, it was not a dealership covered item and is the responsibility of you; you were out of dealership coverage by miles and term. At the time of purchase you opted out a vehicle service coverage plan, essentially owning your truck without mechanical protection. We also tried to trade you out of your truck and Jeep without success due to the fact you, like many others, purchased vehicles during the greatest graduation of vehicle prices in automotive history; now that the market has started its correction trend of values sharply declining rapidly. We are no different than you with the losses that those involved in anything automotive related experiences loss. You were not scammed, but were a victim of circumstance. I also attempted to connect with you to plug-in and offer assistance if I could, but was met with a "Don't waste your time" return text. I am available if at any point you want to connect with me. Sincerely, Jimmy Finnegan, GM with Bridgeland Auto Brokers. My direct number is 315-263-7446

November 18, 2022

Sergio and his crew here at Bridgeland have jumped through a few hoops with me to make this work!! I am beyond happy with this purchase and with this team of individuals!! After explaining my situatio More

by Stefaniecnyphotobooths
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio , Shawn Colton
August 14, 2022

After searching extensively for a specific car, we found the car we wanted at Bridgeland Auto. Bob told us about their online auction so we drove 4 hours in our old car and had a great experience watching o More

by Live2hunt58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Donadio, Shawn Colton
February 12, 2022

Was promised free of charge service to remove my bad review. Its been 3 weeks, no one has reached out to me. Good job! More

by Jessica
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Thomas Burk
November 22, 2021

Typical car salesmen. Promise the world until the paperwork is signed. Then inform you of “minor setbacks” that will be handled ASAP but can’t and won’t deliver. More

by Miller
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Entire staff
October 13, 2021

Tony was a very easygoing representative to deal with. We were very happy with his professionalism and sense of humor. Was able to get me into a vehicle 🚗 I’ve been eyeing for a long time. I hope to More

by Mdoug315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Spinella
October 11, 2021

Horrible dealership!! I have put a sign on my car warning people of my terrible experience. The only way they get great reviews is they must write their own. More

by Disappointed Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Buddy Hanmer, Jimmy Finnegan, Mike Labonoski, Matt Sampson, Eric Plumpton, Robert Donadio
June 20, 2021

Great experience highly recommend will definitely come back for my next truck great prices great people I wouldn’t go anywhere else for a new car. More

by Timgminella
Recommend Dealer
Yes
Employees Worked With
Robert Seniecle