Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bridge Auto Group
Berlin, NJ
389 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 389 reviews
January 29, 2018
Help when I needed it most! Bridge Auto met my needs! After driving a rental car for 2 weeks and seeing tons of used vehicals, Bridge Auto is where I made my decision! The salesm Bridge Auto met my needs! After driving a rental car for 2 weeks and seeing tons of used vehicals, Bridge Auto is where I made my decision! The salesman Carlo was very helpful in showing me the inventory with no pressure, but pure professionalism! I highly recommend Mel and the Bridge Auto Team for your next purchase. More
by Dlscotton1
Employees Worked With
Carlo Spaccarotelli
January 28, 2018
A fast and quick service The dealer answer fast the i mails and when come to here they making everything easy and quickly sometimes you need a little bit but is because have a The dealer answer fast the i mails and when come to here they making everything easy and quickly sometimes you need a little bit but is because have a lot customers kenny help with my car and was a good service a good dealer in general More
by Rafa9621
Employees Worked With
Kenny Leek
January 28, 2018
Awesome dealership They are a great team and will do whatever it takes to get you in a car! Aaron is the best salesman I have meet!! They are a great team and will do whatever it takes to get you in a car! Aaron is the best salesman I have meet!! More
by Rndlfr
Employees Worked With
Aaron Warner, Mel Gutierrez
January 27, 2018
Car purchase Arron was very helpful and made the purchase pleasant. We went on a road test together and were very pleased with the Mazda. I would recommend this de Arron was very helpful and made the purchase pleasant. We went on a road test together and were very pleased with the Mazda. I would recommend this dealer More
by Clifdragon
Employees Worked With
Aaron Warner
January 27, 2018
Updated review: Buyer beware Uodate too ny original review: My Review of Bridge Auto Group Behappy77 1/24/2018 Reason For Visit Sales (Used) "Great experience " Uodate too ny original review: My Review of Bridge Auto Group Behappy77 1/24/2018 Reason For Visit Sales (Used) "Great experience " This is kur families second car purchased from Bridge. Carlo was great. Only rated 4 instead of 5 because as soon as we left the dealer the check engine light came on again. We brought it to their attention last night and was assured it was just from the car sitting. I was extremely happy that Mel the GM "threw in" the warranty for us. Overall it was a good experience and we would buy from them again. Customer Service Quality of Work Friendliness Pricing Overall Experience I Recommend This Dealer: Yes Employees dealt with Carlo Spaccarotelli Mel Gutierrez Review Options Report this Review | Respond to This Review | Print this Review Behappy77 responded to this review January 27, 2018 I would like to redo this rating and change it to a 1 if not a 0. My daughter has now had this car for 3 DAYS, not only did the engine light NOT go off like we were told but now the car is BROKEN DOWN with a DEAD FUEL PUMP. While Carlo was still considerate enough to send the mechanic over to our house they were not willing to do anything for the pump except charge us a lot more than I'm paying to have it fixed. When i declined that offer he said "ok than" and hung up. My main issue with this dealer is they knew this pump had a problem bc the regulator was switched in attempt to fix it. Now fixing it is left up to my 17 yr old daughter. Shame on you Bridge Auto! You lost customers and referrals from us. Also the warranty that Mel "threw in" after offering to sell it to us for $895, then "cut the price in half" before "throwing it in for free, was listed as a $261 deal on the warranty. Original post: This is our families second car purchased from Bridge. Carlo was great. Only rated 4 instead of 5 because as soon as we left the dealer the check engine light came on again. We brought it to their attention last night and was assured it was just from the car sitting. I was extremely happy that Mel the GM "threw in" the warranty for us. Overall it was a good experience and we would buy from them again. More
by Behappy77
Employees Worked With
Carlo Spaccarotelli, Mel Gutierrez
January 25, 2018
High quality, fair prices, genuine concern for the buyer A very professional establishment . I was in and out in no time and the quality and price of the cars was impressive. Carlo was the best! A very professional establishment . I was in and out in no time and the quality and price of the cars was impressive. Carlo was the best! More
by Carol
Employees Worked With
Carlo Spaccarotelli
January 24, 2018
Friendly welcoming Great experience awesome sale reply. Mr. Carlo I would recommend place and general manager Mel is a great person plus Spanish speaking for us as Hispa Great experience awesome sale reply. Mr. Carlo I would recommend place and general manager Mel is a great person plus Spanish speaking for us as Hispanic he really help my daughter to get her first car. More
by Chula
Employees Worked With
Carlo Spaccarotelli, Mel Gutierrez
January 23, 2018
Great responsiveness and customer service The staff at Bridge Auto Group are professionals who work for a mutually beneficial sale. Aaron was very responsive during my search and worked with The staff at Bridge Auto Group are professionals who work for a mutually beneficial sale. Aaron was very responsive during my search and worked with me on the cost. When I came to complete the sale, Aaron was unavailable and Kenny stepped up and provided top notch customer service to honor all the particulars we discussed. More
by Matt
Employees Worked With
Kenny Leek, Aaron Warner
January 23, 2018
Very friendly and clean Carlo was very nice, helpful, and direct with answering my questions. The staff was very friendly and provided a relaxed and stress free experience. H Carlo was very nice, helpful, and direct with answering my questions. The staff was very friendly and provided a relaxed and stress free experience. Happy customer here. More
by Leta
Employees Worked With
Carlo Spaccarotelli
January 22, 2018
Easy and painless The gentleman Carlo was great. Gave me space to look around wasn’t pressuring at all. I found exactly what I wanted got everything done pretty fast. N The gentleman Carlo was great. Gave me space to look around wasn’t pressuring at all. I found exactly what I wanted got everything done pretty fast. No B.S no quick talk. Overall great experience. More
by Mmilli
Employees Worked With
Carlo Spaccarotelli
