Bridge Auto Group

Great if you buy a car. Was very nice and helpful at first. But getting him to return a call was impossible. When I wanted my deposit back took two week and numerous calls. F Was very nice and helpful at first. But getting him to return a call was impossible. When I wanted my deposit back took two week and numerous calls. Finally spoke with Eve (receptionist) had my check in less the 24 hrs. Thanks Eve. Ken not so much. More

Worst experience of my Adult Life I hate writing negative reviews, but Bridge Auto may have been the worst thing to happen to me in my adult life. I bought a car through them with a 3r I hate writing negative reviews, but Bridge Auto may have been the worst thing to happen to me in my adult life. I bought a car through them with a 3rd party warranty on 11/15/18. The transmission was blown by 1/4/19 (my birthday no less). Took it to mechanics to find the car was serviced with the wrong transmission fluid, which voided my warranty. Their negligence allowed them to sell a doomed car to a good faith consumer. Not only does this car need a new $4,000 transmission, but there was $3,000 of other damage to the car. All told this was doubled the value of the car. I offered the chance to do right by me, and they couldn’t care any less. No remorse, no help - nothing. They singlehandedly set my life back 2-3 years. More

Honest answers to our questions We were promptly greeted by Carlo S. who was familiar with all of the features and history of the car. We went for a ride, went through some details We were promptly greeted by Carlo S. who was familiar with all of the features and history of the car. We went for a ride, went through some details and bought the car. The transaction was upfront, honest with none of the games that can go along with big purchases. I would highly recommend this dealership and salesman. More

Great Dealorship !! Just purchased a 2010 Ford Fusion A very clean Auto It is obvious they only take the cream of the crop for inventory Desmond was my knowledgeab Just purchased a 2010 Ford Fusion A very clean Auto It is obvious they only take the cream of the crop for inventory Desmond was my knowledgeable salesman Mel Gutierrez did all that was possible to ensure a great relationship with me He is honest and caring Rare attributes in this business. Mel went over and above to make tis a good experience Do yourself a favor and try them out Nick Rizzo More

First time buyer Just bought a 2013 Chevy Malibu and the car is great and the costumer service was great. Had a rotor problem and they fixed it right away. No hidden f Just bought a 2013 Chevy Malibu and the car is great and the costumer service was great. Had a rotor problem and they fixed it right away. No hidden fees, very honest. More

Desmond B Thank you Desmond and Mel. You both took care of our daughter with a car. Mel made us feel comfortable. They really help you in every way they can to Thank you Desmond and Mel. You both took care of our daughter with a car. Mel made us feel comfortable. They really help you in every way they can to get you a car and the car payment you are comfortable with. More

This dealer is awesome. We went to the dealer today. And we met Carlo he was nice and also met with the management Mel he also was so nice . Thanks for the service. We went to the dealer today. And we met Carlo he was nice and also met with the management Mel he also was so nice . Thanks for the service. More

You said you would take care of me and you did I had some unforeseen issues with my used car purchase. Mel and Carlo insisted that I give them a chance to make it right, and they did. They had to e I had some unforeseen issues with my used car purchase. Mel and Carlo insisted that I give them a chance to make it right, and they did. They had to earn this 5 star rating from me, and I can say they backed their words with action. Now I feel safe with my kid driving this cart to Texas for college. Thank you! More

Wow What Service Thanks Mel and Carlo you made us feel extremely at ease and very comfortable so that we could make the proper decision.Your treatment for your custome Thanks Mel and Carlo you made us feel extremely at ease and very comfortable so that we could make the proper decision.Your treatment for your customer is a great experience. People go to Bridge Auto Berlin you will find what you're looking for and enjoy the experience. More

Relationship Buying a used car is no easy task but bridge auto of Berlin made it more comfortable. They are transparent, and Carlo my sales rep is an approachable Buying a used car is no easy task but bridge auto of Berlin made it more comfortable. They are transparent, and Carlo my sales rep is an approachable no nonsense guy. I got a cheap car 4000 or so dollars under market value and I was able to work with Carlo and later the general manager Mel to get what needed to be fixed done at an affordable rate. Mel the GM is a great guy who builds a relationship and was a man of his word throughout the process. Its been a month or so since I got the car and no problems, everything was worked out and worked on. Mel was able to be professional and helpful to help make your day. He earns his business. More