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Brickner's Park City Inc

Merrill, WI

5.0
217 Reviews

3000 E Main St

Merrill, WI

54452

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Showing 217 reviews

February 24, 2021

I purchased a 2020 Pacifica at Brickner's in Merrill. The staff at Brickners are first class in making a good deal and with support after my purchase. I had some minor problems and they took the Pacifica rig More

by jamesackley10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg in service dept. Tom Ball in sales
Feb 25, 2021 -

Brickner's Park City Inc responded

Thank you for the wonderful feedback! We are happy to know that you had a good experience with us and to know that both our Sales and Service Department were helpful. We value your business at Brickner's Park City!

May 03, 2019

Great sales staff with new vehicle purchase This is excellent dealership with helpful employees. Kim L and Paul C were very helpful in the process of me purchasing a new Jeep Wrangler. I will More

by Jill S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim L., Paul C.
May 03, 2019 -

Brickner's Park City Inc responded

Hi Jill- Congratulations on your brand new Jeep Wrangler! Thank you for taking the time to write a review. We are ecstatic to hear you had an excellent car-buying experience with Paul and Kim. We look forward to taking great care of you and your vehicles in the years to come.

February 21, 2019

Good work, every effort tomake things right They are very friendly at this dealership in both the sales and service department. There were a few bumps in the road getting my car how it should ha More

by Travis J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Jahnke, Customer Service
Feb 21, 2019 -

Brickner's Park City Inc responded

Travis, Please rest assured that I take your feedback seriously and would like the opportunity to discuss your disappointment regarding the hitch and bumper for your 2019 Jeep Cherokee and any lack of communication with our Service Department. If you don't mind, please contact me so that we can discuss these matters further.  Best Regards, Greg Gresens Service manager greggresens@bricknerfamily.com (715) 536-2833

February 09, 2019

Great Experience Fast and Friendly service, a good experience all around. Can't say enough about their professionalism and quality of care. Made me me feel GREAT!!! More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jameson Brickner
Feb 09, 2019 -

Brickner's Park City Inc responded

Thank you for your kind words. Visit again, soon. You are welcome back at any time.

January 31, 2019

Great service! Jeep number 5 is in the driveway! The service after the sale keeps us coming back. Adam and the Brickner team stands behind the products they sell. I know where I am going for our next More

by JPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 31, 2019 -

Brickner's Park City Inc responded

We're glad to know your experience with Adam and our team was exceptional. We look forward to assisting you with your next vehicle when you are ready. Just come on by! Thank you.

January 12, 2019

Quick and efficient. They were all very polite and everything went real fast I didn't even have to get out of my car in the cold. Good coffee too! More

by Lindasue122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jan 12, 2019 -

Brickner's Park City Inc responded

Thanks for the awesome 5-star review of our dealership. We're glad your experience with us was a good one. And we're very happy you enjoyed the coffee! Come see us anytime.

January 02, 2019

Best In The Biz!!! Brickners Park City cares about their customers like no other dealership I have ever been around!!! Its remarkable the amount of TLC they put into eac More

by Mopar Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, Tyler , Jameson Brickner, Customer Service
Jan 03, 2019 -

Brickner's Park City Inc responded

Hi Mopar, thank you for the glowing review of our dealership. We truly care about our customers and try hard to make sure that our service reflects it! Come back and see us again soon.

November 26, 2018

Excellent! Will never buy a vehicle elsewhere! Chris was great! I will never buy a vehicle from any other place! Jim and Paul were great on the trade in!! Thanks for all the help! More

by traceyromo72@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Jim and Paul
Nov 27, 2018 -

Brickner's Park City Inc responded

Thank you for the five-star review! Our team was happy to assist you during your experience with us. Please reach out to us if we can help with anything else.

November 23, 2018

Outstanding experience. 3 straight from Adam! 3 straight vehicles from Adam, I cant thank him enough for how good he is! He provides an unsurpassed level of service that is hard to find elsewhere. More

by Damon721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Fuller
Nov 23, 2018 -

Brickner's Park City Inc responded

Thanks for the positive review and rating! We are so happy to know that you are a loyal customer and that Adam always provides you with excellent customer service! We hope that you will visit us again in the near future! Have a wonderful day!

September 08, 2018

Excellent service We bought our 2017 Grand Cherokee Jeep Overland from Brickner's in Merrill in October of 2017 and we had the privilege of working with Jim Brickner an More

by Jeepguy,2263
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Sep 09, 2018 -

Brickner's Park City Inc responded

That's fantastic to hear! We're delighted to learn our team provided you with outstanding customer service. We look forward to helping you with anything you might need in the future!

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