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Brickell Mazda - Service Center

Miami, FL

4.7
1,075 Reviews

1,075 Reviews of Brickell Mazda - Service Center

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October 18, 2024

They are really professional and provide prompt service. This is my first car and I'm glad I picked Mazda! More

by BERILDOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Brickell Mazda responded

Thank you for your fantastic review! We’re thrilled to hear that your first car-buying experience with us was a great one. We're proud to provide prompt and professional service, and we’re so glad you chose Mazda. Welcome to the Brickell family! RML

October 15, 2024

From purchase to maintenance this is the dealership to purchase your Mazda. During sale My-Ling was very king and patient plus amazing deal on gorgeous vehicle. This dealership has online appointment syst More

by Miss305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
My-Ling Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordi in financing was very nice and his assistant
Oct 15, 2024 -

Brickell Mazda responded

Thank you so much for your detailed feedback! We're thrilled to hear that from purchase to maintenance, you've had a great experience with us. Eros, and the rest of the team truly appreciate your kind words. We’re glad that our online appointment system and renovated waiting area have added convenience to your visits. It’s wonderful to know that you’ve enjoyed every part of the process, including our café and the financing department. We look forward to continuing to serve you for years to come! RML

October 15, 2024

Juan Cil is very attentive and professional and help us with all our inquires Great guy More

by Robert Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Juan Cil was extremely attentive and professional, promptly addressing all of our inquiries. His assistance was timely and thorough, making the entire process smooth and efficient. More

by Robert Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Brickell Mazda responded

Thank you for your feedback! We're so pleased to hear that Juan Cil provided you with attentive and professional service, making the process smooth and efficient. We appreciate your kind words and look forward to serving you again in the future. RML

October 15, 2024

Fue una buena experiencia, me gusta mucho el trato de los trabajadores, en este caso muy agradecido especialmente con la atención de Víctor Leyva que fue la persona que me atendió, gracias More

by RJAYMEJIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Brickell Mazda responded

Muchas gracias por tu reseña! Nos alegra saber que tuviste una buena experiencia y que Víctor Leyva te brindó una atención especial. Valoramos mucho sus palabras y esperamos poder seguir atendiéndole con el mismo nivel de servicio en el futuro.

October 14, 2024

Muy buen servicio,eficiencia y calidad. .Desde que saque mi coche ahí solo eh tenido buenos servicios More

by 7815131UPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Amaxing experience, excepcional customer Service. Im very impress with the quality of my car, highly recommended dealer, thank you so much for you service!!! More

by LMONTE3U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Roberto Obregon Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Brickell Mazda responded

Thank you for your feedback. Providing exceptional customer service is our top priority, and we're glad we could meet your expectations. We truly appreciate your recommendation and look forward to serving you again in the future!" RML https://www.dealerrater.com/dp/104768/reviews/12714804#

October 12, 2024

Dealer changed vehicle price upon delivery. They increased price after finance was approved and everything signed. More

by OHARA.GRAHAM
Recommend Dealer
No
Employees Worked With
N/A
October 11, 2024

Excellent customer service and professionalism from the entire team. Thank you Eros for all your assistance and transparency. More

by F.J.PEREZ39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Víctor is so cool Siempre la experiencia en Mazda es única, hacen que tu carro siempre ande al 100% Son todos increibles More

by Jhuguito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.