Brickell Mazda - Service Center

Outstanding service! From making an appointment to getting my car, everyone was very kind and helpful. I especially want to recognize Tony, he answered all my questions an From making an appointment to getting my car, everyone was very kind and helpful. I especially want to recognize Tony, he answered all my questions and concerns, was very polite and friendly. Also, I did not have to wait too long to get attended and Tony went through to what was wrong and what got fixed in my car once I picked it up, I appreciated his attentiveness. More

excellent good customer service!!!! I received excellent customer service. All the employees are nice, especially Manny is a great professional. For this reason, I love Mazda and always I received excellent customer service. All the employees are nice, especially Manny is a great professional. For this reason, I love Mazda and always go to Mazda.!!! More

Good service... but The service at Brickell Mazda is in general very good. I was treated very well, on time, and offered a coffee and a ride home when dropping the car. The service at Brickell Mazda is in general very good. I was treated very well, on time, and offered a coffee and a ride home when dropping the car. However, it is the second time that I get several messages, emails, phone calls that the car is ready to pick-up. When my wife got there to pick-up the car, she had to wait over 20 minutes. The car was only washed on the exterior, no interior cleaning. So my question is what is the "rush" asking the customer to pick-up he car, if it is not 100% READY? More

Very Good Service and Customer Service Mario is very diligent to offer the services, products. Explaining the details, the cost and timing and also coordinate all the aspects to do my visit Mario is very diligent to offer the services, products. Explaining the details, the cost and timing and also coordinate all the aspects to do my visit very good. More

Oil change & tire rotation. As always, the service was timely and pleasant. The service personnel are always friendly and knowledgeable and eager to help. I cannot say enough abo As always, the service was timely and pleasant. The service personnel are always friendly and knowledgeable and eager to help. I cannot say enough about their fine work! More

Great Team that cares about customer service! The team is amazing and always takes care of me and my vehicle. Thank you Brickell Mazda! I have purchased 3 Mazda’s from here and will not go anywher The team is amazing and always takes care of me and my vehicle. Thank you Brickell Mazda! I have purchased 3 Mazda’s from here and will not go anywhere else! More

great very friendly staff, got my car back in the time it was promised to me, Manny was very helpful I will recommend the service department to my friends very friendly staff, got my car back in the time it was promised to me, Manny was very helpful I will recommend the service department to my friends More

Very bad experience I have since two months ago and it is no working properly. I have sent several emails and calls to the the employees of the dealer and nobody is helpi I have since two months ago and it is no working properly. I have sent several emails and calls to the the employees of the dealer and nobody is helping, I would never recommend to anyone to go this dealer. More

Very good Thank you for the friendly customer service from the beginning with booking an appointment and until the end with the follow up if everything went wel Thank you for the friendly customer service from the beginning with booking an appointment and until the end with the follow up if everything went well. More

Excellent service I dropped my car off for some work on my brakes. Brickell Mazda made sure I had a ride to work and picked me up when the car was ready. I dropped my car off for some work on my brakes. Brickell Mazda made sure I had a ride to work and picked me up when the car was ready. More