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Brickell Mazda

Miami, FL

4.6
1,768 Reviews
Welcome to Brickell Mazda in Miami, Florida! Our dealership is committed to providing top-notch customer service and offering a wide selection of new and pre-owned Mazda vehicles. At Brickell Mazda, you'll find a professional and energetic atmosphere as we guide you through our inventory, ensuring you find a Mazda that suits your needs. Our team is here to assist you with knowledgeable advice, competitive pricing, and flexible financing options. We also take pride in our dedicated service department, where experienced technicians are ready to maintain your Mazda's performance and reliability. Trust us to keep your Mazda in excellent condition for all your journeys ahead. Visit Brickell Mazda today and experience our commitment to customer satisfaction firsthand.
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618 SW 8th St

Miami, FL

33130

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Showing 1,768 reviews

September 12, 2023

Amazing service at the service department! Especially from Victor. He took care of my car and provided 5 star service at every step! More

by JMORENO1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Mazda service advisors act as if they are doing one a favor. A real unprofessional attitude. I have leased many sutomobiles from brickel honda/mazda. I will not, ever, return as a customer. More

by julio j nunez MD
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
No names. I do not wish to cause grief to anyone. Even if they are not deserving of respect.
Sep 11, 2023 -

Brickell Mazda responded

Thank you for taking the time to share your feedback. We sincerely apologize for your recent experience, and we take your concerns seriously. We understand your frustration, and we would like to address the issues you've raised. Our team is committed to providing the best possible service to our valued customers, and we regret that we fell short in your case. Our goal is to ensure that all our customers have a positive experience, and your feedback is invaluable in helping us achieve that. Please know that we are actively working on improving our services, and we hope to have the opportunity to serve you better in the future. If you have any additional concerns or would like to discuss your experience further, please feel free to reach out to our Service Department. We are here to listen and assist you. Once again, we apologize for any inconvenience you experienced, and we appreciate your feedback as it helps us grow and improve.

September 09, 2023

As a women I never felt more comfortable or better treated like I did at Brickell Mazda and Murgado Automotive Group! More

by NIURKYSCABRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Very nice place , comfortable, and great place to wait for you car. Excellent service people and department. More

by TREGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Todo estuvo a la altura de lo esperado,demostrando la calidad que lo caracterizan , gracias More

by joadi10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Eros is great - very thorough, professional, and communicative! You are lucky to have an associate like that—and some of your sales people can learn from him. More

by JESSICA.MULLERY
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

Not only was questioned that I was not telling the truth but after filing out the satisfacción survey you called me to pressure me to change it. This is not correct and it is a bad policy to hide the custom More

by JDIAZVALDENEBRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson Velazco
Sep 05, 2023 -

Brickell Mazda responded

Thank you for taking the time to share your feedback. We sincerely apologize for your recent experience, and we take your concerns seriously. We understand your frustration, and we would like to address the issues you've raised. Our team is committed to providing the best possible service to our valued customers, and we regret that we fell short in your case. Our goal is to ensure that all our customers have a positive experience, and your feedback is invaluable in helping us achieve that. Please know that we are actively working on improving our services, and we hope to have the opportunity to serve you better in the future. If you have any additional concerns or would like to discuss your experience further, please feel free to reach out to our Service Department. We are here to listen and assist you. Once again, we apologize for any inconvenience you experienced, and we appreciate your feedback as it helps us grow and improve.

September 02, 2023

I have never been treated so professionally and with such regard into earning my business. From the beginning My-Ling followed up with me even when I was so busy with my business, I could not get back to her More

by jorge.g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
My-Ling Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

They came through for us once again. A pleasure doing business with Brickell Mazda. Will be back for our 5th Mazda. More

by MARK@FUNNEN.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Abreu
August 30, 2023

Always great service Victor is 💯 always attentive, knows me and my needs with the car, keep the good work More

by KATAGUILERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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