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Brickell Mazda

Miami, FL

4.6
1,768 Reviews
Welcome to Brickell Mazda in Miami, Florida! Our dealership is committed to providing top-notch customer service and offering a wide selection of new and pre-owned Mazda vehicles. At Brickell Mazda, you'll find a professional and energetic atmosphere as we guide you through our inventory, ensuring you find a Mazda that suits your needs. Our team is here to assist you with knowledgeable advice, competitive pricing, and flexible financing options. We also take pride in our dedicated service department, where experienced technicians are ready to maintain your Mazda's performance and reliability. Trust us to keep your Mazda in excellent condition for all your journeys ahead. Visit Brickell Mazda today and experience our commitment to customer satisfaction firsthand.
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618 SW 8th St

Miami, FL

33130

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Showing 1,768 reviews

January 22, 2024

Carolina was really professional and helped me find the car of my dreams with the best deal More

by MDMPEREZL1229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolina cortes
January 22, 2024

Worst experience ever. The salesman promise to fix the rearview mirror and then act like he never offered tjis. A bunch of scammers. Will never go back there More

by FAUSTOANDRADEMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eros Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Leiva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan C Cil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Velazco
January 22, 2024

The advisor was kind and the service was very fast. They explained clearly what they did to the car More

by ANDREA.FARAH19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

Great deals, Mario was very hospitable,They listened to me, Final price as exactly negotiated More

by MARICHU_BAUTISTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

So using my email address. ..I never bought a car from you! This is the 6th time I have told you this More

by HAIRBYMARY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario Murgado JR
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannette Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
My-Ling Parra
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Everything perfect. Easy to schedule, good service as always. Thanks Victor for making easy my day. More

by ALEPORCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Me gustó la honestidad, no me sentí presionado para tomar alguna decisión, la atención excelente, gracias Peter!, estamos muy a gusto con el carro More

by CRISTIAN C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
January 20, 2024

Muy buena atención en sentido general el tiempo fue perfecto el que me digeron de espera muy buen servicio More

by YANERODRIGUEZ92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

The service is always good and Eros is super helpful, pleasant, courteous, and very nice. More

by FGATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

I was charged way over the estimate amount and didn’t receive the complimentary service after being scammed to pay for services that should be completely free, nothing was repaired in my car but yet I wa More

by Pales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Leiva
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Brickell Mazda responded

We're truly sorry to hear about your recent experience, This is not the level of service we aim to provide, and we appreciate your feedback as it helps us improve. If there's anything specific you'd like to discuss or if you'd be willing to give us another chance to make things right, please don't hesitate to reach out to our customer service team at service department. Your satisfaction is our priority, and we hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention.

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