Brickell Mazda

I’ve been coming to Brickell Mazda for almost 10 years now to service my vehicles. Currently driving my 4th CX-5. Eros has been my service advisor for most of my visits and really can’t say enough good th now to service my vehicles. Currently driving my 4th CX-5. Eros has been my service advisor for most of my visits and really can’t say enough good things about him. He’s always available for me and provides constant communication during every visit. He does a great job of setting expectations and is a true professional. I’ll be back for sure! Thanks Eros! More

Thank you Juan for great service and educating me on everything I need and don’t need for my vehicle. Budgeting in alignment with my services helps me a lot. everything I need and don’t need for my vehicle. Budgeting in alignment with my services helps me a lot. More

I would recommend this dealer. My experience was overall decent. Communication could have been better regarding where my car was in the delivery process. The tag of my car was also My experience was overall decent. Communication could have been better regarding where my car was in the delivery process. The tag of my car was also switched with someone else’s, which was a major inconvenience. But the person that helped me, Jeanette, was quick to fix the issue. She came to my house to make sure my car had the right tag. More

Great service, excellent facilites, great location. I will return for my next service. Thank you I will return for my next service. Thank you More

Excellent service for my in-warranty issue. Juan my service advisor was nice enough to receive me a bit earlier than my appointed time. Easy to wait in facility while work is being done. Receiv Juan my service advisor was nice enough to receive me a bit earlier than my appointed time. Easy to wait in facility while work is being done. Received a quick text and email when car was ready. More

victor was great, experience was quick efficient Alto pickup and drop off easy and free dirnk pickup and drop off easy and free dirnk More

Purchased new Mazda 3 From Brickell. Didn't notice until the next day but left rear corner has been repainted. The color is close, but still easy to see a difference. Also, there's clear Didn't notice until the next day but left rear corner has been repainted. The color is close, but still easy to see a difference. Also, there's clear-coat overspray around the license tag area and the taillight, and white polishing compound visible around the taillight and between body panels. I traded in a car in perfect condition and got a Mazda that has been partially repainted. The dealer's lot is so small that they keep new cars in a nearby warehouse. When they brought it over, it was covered in dust; it looked like a barn find. There was mud all over the pedals and the door sill. None the less, I told them to leave it, since it was getting dark and I wanted to get home. Big mistake, I would have seen the re-painted section if the car had been clean. I have not inter-acted with the service dept, so I have posted no answers to the service questions. More

The video diagnostic was in Spanish. Just had to put air my tires again. Disappointing. Just had to put air my tires again. Disappointing. More

Professional and attentive, everything turned out very well. On time and kind, I’ll came back well. On time and kind, I’ll came back More

Excelente servicio, una atencion muy profesional, la ayuda para conseguir todas las necesidades fue muy adecuada, siempre atento a todas las necesidades del cliente ayuda para conseguir todas las necesidades fue muy adecuada, siempre atento a todas las necesidades del cliente More