Brickell Mazda

Albert Perez is a great sales executive at the dealership I had a great overall experience, and our sales executive Albert Perez was awesome. I recommend the dealership and Alberto to everyone. I will come ba I had a great overall experience, and our sales executive Albert Perez was awesome. I recommend the dealership and Alberto to everyone. I will come back. More

Great service 👍 The staff at Brickell Mazda was extremely knowledgeable courteous professional and helpful to our needs. awesome thank you fantastic tremendous once a The staff at Brickell Mazda was extremely knowledgeable courteous professional and helpful to our needs. awesome thank you fantastic tremendous once again thanks for all the help More

25K miles inspection and servicing. All went perfectly well as expected. Have had good experiences at Brickell Mazda since switching to them a few years ago. The courtesy Lyft service ho All went perfectly well as expected. Have had good experiences at Brickell Mazda since switching to them a few years ago. The courtesy Lyft service home between drop off and pickup is much appreciated. More

Too slow Not enough persons to the final paper work. It is frustrating the wait. It seems the person for the final step not take to serious his job, he prefer Not enough persons to the final paper work. It is frustrating the wait. It seems the person for the final step not take to serious his job, he prefer to chatting with others employee than attend the customers.. The sales persons who attend me where very courteous and friendly. The real problem they have is the finance department. More

Service Visit Incredibly professional service by Mario Jr. and the team at Mazda Brickell Motors. Expectations were communicated clearly, and they followed through Incredibly professional service by Mario Jr. and the team at Mazda Brickell Motors. Expectations were communicated clearly, and they followed through on the service accordingly as promised. Would recommend to all. More

The best sales experience The sales team was very accommodating and stayed open past regular business hours. Very friendly staff all around including the finance team. The cort The sales team was very accommodating and stayed open past regular business hours. Very friendly staff all around including the finance team. The cortadito from the coffee machine was excellent. I love my new car. Thanks to the whole team for making my experience great. More

Great service The young man who assisted me was Eros. Very nice and explained everything he recommended. I used a coupon provided by the company to do an oil chan The young man who assisted me was Eros. Very nice and explained everything he recommended. I used a coupon provided by the company to do an oil change, alignment and tire rotation so it worked out and they even gave me ride home on Lyft due to the fact it would take a few hours to service the vehicle....and I don't live close. Thank you Brickell Mazda! More

Total disaster I went to the dealer for a car I found online and was told they had it in stock. The car wasn’t there, which sounded more like bating than anything e I went to the dealer for a car I found online and was told they had it in stock. The car wasn’t there, which sounded more like bating than anything else. I was promised other two cars that weren’t available either. After spending more than 12 hours at the dealer and being told things that never happened multiple times, I finally bought a car. I didn’t received all the discounts I was promised though. The only season I held on and purchased there was the great car and price I ended up having. However, I had to wait another half an hour for them to bring my car after I finished signing even though they new I was taking that car for over three hours. Simply unacceptable. Costumer service sucks in this place. There is no true respect for clients although they treat you “nicely”. There is zero reliability and trust worth in anything they say. The logistics are terrible. They can’t really show you the cars they claim they have, except on a computer screen. Management has no clue of how to run a dealership. Go somewhere else if you can. More

the experience was good! the experience was good, but they made us wait too much time to sign all the papers. I think timing during the process should definitely improve. the experience was good, but they made us wait too much time to sign all the papers. I think timing during the process should definitely improve. the sales person was super nice and the manager helped with everything. but again, the timing, was not ok. More

oil and filter exchange Fantastic, Fast service and people are very kind. I've been taking my cars there for 5 years without complains. they always offer the best option. Fantastic, Fast service and people are very kind. I've been taking my cars there for 5 years without complains. they always offer the best option. More