Brickell Mazda

Aggressive I went to Brickelk Mazda to lease a CX-5 The sales rep. Was friendly and was new in the job. He had all the intention to help me however he needed hi I went to Brickelk Mazda to lease a CX-5 The sales rep. Was friendly and was new in the job. He had all the intention to help me however he needed his manager support. His managers was aggressive and insistent to receive a proposal. When I decided, the price that was agreed at the beginning changed 2 times !!!!! When I received the car I did not received the second key and the user manual !! There has been almost one month and I did not received the second key and the manual More

Excelente servicio como siempre Excelente servicio, siempre una atención muy cordial, profesional, respetuosa, amable. Eros nos atendió de la mejor forma posible, el servicio fue ráp Excelente servicio, siempre una atención muy cordial, profesional, respetuosa, amable. Eros nos atendió de la mejor forma posible, el servicio fue rápido y profesional. Nos permito obtener el servicio de Lift y fue de gran ayuda. Muchas gracias por la maravillosa labor que realizan. More

Great Experience! Zero pressure from sales agent and a very pleasant experience overall. They're willing to work with you in order to find the right vehicle. Look no fu Zero pressure from sales agent and a very pleasant experience overall. They're willing to work with you in order to find the right vehicle. Look no further. More

Difficult Purchase and long wait time I came in at 6:30pm and left at 11pm. I had to return the next day to get the new car detailed and when i received it, it was poorly washed. I had ask I came in at 6:30pm and left at 11pm. I had to return the next day to get the new car detailed and when i received it, it was poorly washed. I had asked to hold the contract and not send to bank in order for me to get a lower interest rate with my bank. When I called Brandon he put it through with his bank and gave me a lame excuse. Also, negotiating the price was very difficult with him. He did not want to lower the price nor give me any incentives (1 year service, warranty). He also refused to give me more on my trade in vehicle which I know is worth more than what I was given. Definitely not coming back to purchase. More

Started off strong My purchase experience was fine. Its been the after purchase issues that have caused me to lower my score. I am still waiting for a refund of my servi My purchase experience was fine. Its been the after purchase issues that have caused me to lower my score. I am still waiting for a refund of my service contract after much difficulty obtaining the process and not being able to get in contact with anyone regarding cancelling the product. It has been a month and a half since completing the arduous cancellation process (which includes getting a form notorized) and i have yet to get my full refund back More

Amazing experience It was my moms birthday and it was time for her to trade in her Mazda 6. The team at Mazda was wonderful. Her sales representative was a delight and t It was my moms birthday and it was time for her to trade in her Mazda 6. The team at Mazda was wonderful. Her sales representative was a delight and they even took the time to sign her happy birthday! She went back to fix one of the rims and immediately was taken care of and issue resolved. Love this place More

Very pleased with the outcome Aimee Tase and Jose Petrach were very helpful when there was an error on the sales contract. The problem was rectified immediately and I was very plea Aimee Tase and Jose Petrach were very helpful when there was an error on the sales contract. The problem was rectified immediately and I was very pleased with their customer service! More

Great Experience I had a great experience with Mario Jr and Fausto. They were both extremely helpful and made the process easy and pain free. This is my second time le I had a great experience with Mario Jr and Fausto. They were both extremely helpful and made the process easy and pain free. This is my second time leasing my car from them and I will definitely keep coming back! More

Easy purchase I worked with Jeannette Rodriguez and Russell Lombardi and they were both great. Fast, efficient, thorough - I would recommmend them to anyone looking I worked with Jeannette Rodriguez and Russell Lombardi and they were both great. Fast, efficient, thorough - I would recommmend them to anyone looking for a new car. More

Super Efficient and Friendly! Anthony has been my service person for awhile now at Brickell Motors. He is very efficient and friendly...no nonsense and gets things done well. He Anthony has been my service person for awhile now at Brickell Motors. He is very efficient and friendly...no nonsense and gets things done well. He also communicates well and in a timely fashion. I am a happy, satisfied Brickell Motors customer! More