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Brickell Mazda
Miami, FL
1,732 Reviews
Welcome to Brickell Mazda in Miami, Florida! Our dealership is committed to providing top-notch customer service and offering a wide selection of new and pre-owned Mazda vehicles. At Brickell Mazda, you'll find a professional and energetic atmosphere as we guide you through our inventory, ensuring you find a Mazda that suits your needs.
Our team is here to assist you with knowledgeable advice, competitive pricing, and flexible financing options. We also take pride in our dedicated service department, where experienced technicians are ready to maintain your Mazda's performance and reliability. Trust us to keep your Mazda in excellent condition for all your journeys ahead.
Visit Brickell Mazda today and experience our commitment to customer satisfaction firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
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Showing 1,732 reviews
November 27, 2019
Excellent Quick and professional. The guy who serviced me is very nice. And the coffee there is good too. I wait only 25 mins. I would like to visit again. Quick and professional. The guy who serviced me is very nice. And the coffee there is good too. I wait only 25 mins. I would like to visit again. More
by yxy490
Verified CustomerEmployees Worked With
November 27, 2019
Friendly and fast But mistake my appointment was schedule for the wrong dealership (GPS tracking on app fault), but the agent here helped me with the arrangement to get But mistake my appointment was schedule for the wrong dealership (GPS tracking on app fault), but the agent here helped me with the arrangement to get it done without loosing my trip. Thanks I really appreciate it. More
by vargas.grayfox
Employees Worked With
November 27, 2019
Good service Good service. Took a little more time than expected though. About 7 hours for service and a revision. The car was ok at the end l. Good service. Took a little more time than expected though. About 7 hours for service and a revision. The car was ok at the end l. More
by julianroblesch
Employees Worked With
Richard
November 27, 2019
Great service . Richard was very helpful and guided me through everything my car needed. Customer service was exceptional and the establishment is very clean. I wou . Richard was very helpful and guided me through everything my car needed. Customer service was exceptional and the establishment is very clean. I would highly recommend this place. More
by camibermudez
Employees Worked With
Richard
November 26, 2019
nice experience Brickell Mazda staff is awesome. Mr. Fausto Gomez and Daniel Chang are amazing, completely client focused and both provided a brilliant customer servi Brickell Mazda staff is awesome. Mr. Fausto Gomez and Daniel Chang are amazing, completely client focused and both provided a brilliant customer service. Very nice experience. 100 % recommended More
by GLEZ.SJ
November 26, 2019
Just as expected but faster Got my 5k maintenance at Brickell Mazda, I had an appointment but I arrived almost 30 minutes early, the staff welcomed me and took me care of my car Got my 5k maintenance at Brickell Mazda, I had an appointment but I arrived almost 30 minutes early, the staff welcomed me and took me care of my car without any issues. They gave me a 2:30 hours expected service time, but in 1:45 minutes I had my car done with the service, washed and ready to go. No better outcome. More
by jhonnek7
Employees Worked With
November 26, 2019
Terrible oil change experience This was one of the worst oil change experiences I have ever had. I dropped my car off at 10:30 AM. When I got there, they wanted me to sit and wait t This was one of the worst oil change experiences I have ever had. I dropped my car off at 10:30 AM. When I got there, they wanted me to sit and wait to be helped. When I asked what I was waiting for, the girl said she was calling me a Lyft.. but I never asked for one or needed one. Many hours go by and I call around 4pm to see if my car is done because I haven't heard from them. They said they'll call me back because they aren't sure. No call back. I called again around 5PM and AGAIN he said he would call back. I asked what time they closed and the latest I could pick up my car considering it was getting close to closing time and I needed my car back that day (hence why I made an appointment in the first place but they clearly don't respect those timelines). I never received a call so around 7 I showed up to the dealership asking where my car was after having someone on the phone tell me everyone had left for the night and there was no way I could get my car. I was EXTREMELY upset at this point all things considered, and the general manger/owner was looking into the situation for me. He went and got my car and all he offered was an apology for an entire day wasted waiting for my car. I will literally never buy a car from here or get service from here again. Extremely inconsiderate, unprofessional, unapologetic for their mistakes. There are literally so many competitors, I'm not sure how you can afford to treat customers like this. More
by g.crockett1
Employees Worked With
November 25, 2019
Mazda Cx-5 Services Eros performed excellent service. Good experience. Sometimes it feels that a seller wants to get a commission and charge you expensive and unnecessar Eros performed excellent service. Good experience. Sometimes it feels that a seller wants to get a commission and charge you expensive and unnecessary things/parts/repairs. However, Eros gave me a sense to trust him. Nice service More
by CBRAVO
Employees Worked With
Eros Cruz
November 25, 2019
Excellent Service I came for routine service and because my engine light had come on the evening before. Eros explained everything clearly of what was expected. He pro I came for routine service and because my engine light had come on the evening before. Eros explained everything clearly of what was expected. He provided me with a Lift ride to work and back. He was courteous and very helpful. More
by ANAVARRETE2412
Employees Worked With
Eros Cruz
November 22, 2019
great friendly and honest Jeannette was very helpful super friendly and definitely changed my perspective on car dealerships i had previously tried going to ocean mazda in dor Jeannette was very helpful super friendly and definitely changed my perspective on car dealerships i had previously tried going to ocean mazda in doral they have the worst customer service ever the place is dirty and the salesman was super rude and a liar Jeannette proved to be the complete opposite and im glad i did business with Brickell Mazda !! More
by BRYANDUARTE99
