Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brickell Mazda
Miami, FL
1,784 Reviews
Welcome to Brickell Mazda in Miami, Florida! Our dealership is committed to providing top-notch customer service and offering a wide selection of new and pre-owned Mazda vehicles. At Brickell Mazda, you'll find a professional and energetic atmosphere as we guide you through our inventory, ensuring you find a Mazda that suits your needs.
Our team is here to assist you with knowledgeable advice, competitive pricing, and flexible financing options. We also take pride in our dedicated service department, where experienced technicians are ready to maintain your Mazda's performance and reliability. Trust us to keep your Mazda in excellent condition for all your journeys ahead.
Visit Brickell Mazda today and experience our commitment to customer satisfaction firsthand.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Filter Reviews by Keyword
By Type
Showing 1,784 reviews
March 07, 2020
Great Team , excellent Deals , really nice and great job ! I specially want to thank to Hansell , really great seller , and focused in listen to the costumer ! ! I specially want to thank to Hansell , really great seller , and focused in listen to the costumer ! More
by J.A.M.P_17
Verified Customer
March 06, 2020
Individual Character Makes a lot of Difference Been to t place a couple of times. My recent experience was the best so far. Kudos to Eros for the good service. Need more people like him. Been to t place a couple of times. My recent experience was the best so far. Kudos to Eros for the good service. Need more people like him. More
by NS
Employees Worked With
Eros
March 05, 2020
Relaxing and professional Our sales associate was courteous and professional. Explaining the important details of the vehicle. Would repeatedly ask if we needed a refreshment Our sales associate was courteous and professional. Explaining the important details of the vehicle. Would repeatedly ask if we needed a refreshment or use of their facility. More
by MAURA8231
Employees Worked With
Albert Perez
March 03, 2020
Bad Customer service. Spent weeks negotiating term for a lease , they made an appointment for me. When I arrived no one was aware of the appointment or the deal we had. They promised the car would be ready lease , they made an appointment for me. When I arrived no one was aware of the appointment or the deal we had. They promised the car would be ready for me, the car was in an offsite lot and wojkd not turn on . The battery was deal and isn’t a 2020 model More
by ROLANDOACLE
March 03, 2020
Great communication! From scheduling my appointment to dropping and picking up my car, the communication was thorough and helpful the entire process. The transportation wa From scheduling my appointment to dropping and picking up my car, the communication was thorough and helpful the entire process. The transportation was a huge help considering I was working during the day when this all took place. I didnt have to sit there and wait or pay for transportation back and forth. More
by CASSANDRA517
Employees Worked With
Luis Pelaez
March 02, 2020
Excellent Very good. I recommend it. I like Mazda. Do not ask so many questions. I am satisfied with service received. Thank you for asking. Thanks Very good. I recommend it. I like Mazda. Do not ask so many questions. I am satisfied with service received. Thank you for asking. Thanks More
by GMRCN
Employees Worked With
March 02, 2020
Easy and seamless service. Having the Lyft service provided for my return after the drop off of my Mazda CX-5 made the process of having my car serviced very easy.. Having the Lyft service provided for my return after the drop off of my Mazda CX-5 made the process of having my car serviced very easy.. More
by tbrunt
Employees Worked With
Richard
February 29, 2020
Very friendly staff Jeannette was amazing! She made the process very easy, and she even helped me decide if I should lease or buy. Very honest! I'm excited that service i Jeannette was amazing! She made the process very easy, and she even helped me decide if I should lease or buy. Very honest! I'm excited that service is included for about 2 years. Brickell Mazda is one of the best dealership in Miami. More
by Scarleth Lacayo
Employees Worked With
Jeannette Rodriguez
February 29, 2020
Richard was very helpful and informative. He helped me out with a key that wasn’t working, he showed me sunbit. I able to apply and now I can pay it low for 12 months out with a key that wasn’t working, he showed me sunbit. I able to apply and now I can pay it low for 12 months More
by ALLANWINDER30
Employees Worked With
Richard
February 26, 2020
Routine Service Visit This is the best dealership service department that I have ever dealt with. My service advisor, Eros Cruz, was totally professional and meticulous in This is the best dealership service department that I have ever dealt with. My service advisor, Eros Cruz, was totally professional and meticulous in the details. He treated me like a special customer, probably the way he treats all his clients. But everything went very well with the service and they even fixed a little issue with my windshield washer fluid at no charge. I would highly recommend this team to service your vehicle. More
by dllamberti
Employees Worked With
Eros Cruz
