Brickell Mazda

The staff is amazing My son’s car broke down in front of my house and, it needed an engine. I have a certified Mazda service center near me, so, I gave it a try. And I My son’s car broke down in front of my house and, it needed an engine. I have a certified Mazda service center near me, so, I gave it a try. And I will never regret. From the moment you enter the premises you know you made the right decision. The attention from everyone is amazing. Good customer service from top to bottom Thanks for the help guys More

Luis did an outstanding job keeping me updated throughout the time my vehicle was in for service. Very professional personnel. Keep up the great job. You guys are doing great. the time my vehicle was in for service. Very professional personnel. Keep up the great job. You guys are doing great. More

Best service today. Euros was amazing. Thank you for everything. I am so happy with the service and the pick up and delivery was so amazing in a time like this. Thank you for everything. everything. I am so happy with the service and the pick up and delivery was so amazing in a time like this. Thank you for everything. More

Welcoming staff and great service. Gilbero sanitized my car and took the time to assure I was happy with my purchase. I truly love the Mazda brand and the Brickell Mazda community. car and took the time to assure I was happy with my purchase. I truly love the Mazda brand and the Brickell Mazda community. More

Perfect...it was so convenient having the car picked up and delivered. Wish you could offer that as a service arranged for a “ “ small “ fee in the future for customers. Great selling point especially fo and delivered. Wish you could offer that as a service arranged for a “ “ small “ fee in the future for customers. Great selling point especially for seniors like me ( age 85) and people with day jobs that find it find it difficult to wait there for service. The pick up person and the delivery man were very polite and efficient. I thank you. More

Eros you were excellent! He expedited my scheduled maintenance With a third-party valet responded in a timely manner was cordial efficient and effective highly recommend, maintenance With a third-party valet responded in a timely manner was cordial efficient and effective highly recommend, More

My service was great. It didn’t take as long as I thought it would. My advisor was very kind and empathetic. He answered all my questions/concerns. The free wash was the best part (lol). Definitely will retu it would. My advisor was very kind and empathetic. He answered all my questions/concerns. The free wash was the best part (lol). Definitely will return. More

Mazda's Service Liaison Eros Cruz Is Terrific Eros Cruz was one of the most responsive, polite, and efficient employees I have ever worked with. His style of service was remarkable in terms of ove Eros Cruz was one of the most responsive, polite, and efficient employees I have ever worked with. His style of service was remarkable in terms of overseeing my Mazda repair. He worked tirelessly to get a tardy adjuster to look at my car, arranged for my loaner quickly, and gave me the sense that I was the only customer he was working with. Now that is excellent service. You don't see this kind of work ethic often and I was delighted to work with him. Thank you, Eros! More

Excellent My purchase experience was excellent, Jeannette Rodriguez was the sales person that helped me lease a 2020 Mazda6, and did an amazing job. She was ve My purchase experience was excellent, Jeannette Rodriguez was the sales person that helped me lease a 2020 Mazda6, and did an amazing job. She was very helpful, very communicative, kind, knowledgable and responded to all my questions fast & proactively. She stayed engaged in the conversation and made sure the process went smooth and fast, and I got the deal I was looking for so I am very happy. Thank you. More

Did not leave home In this time in which all of us fear contracting the Corona virus by going out, it was nice to know that all the buying process could be done without In this time in which all of us fear contracting the Corona virus by going out, it was nice to know that all the buying process could be done without stepping foot outside my house. Michel and Ashely Sanchez made the process easy and painless. It is hands down the best experience I have ever had buying a car. More