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Brickell Mazda

Miami, FL

4.6
1,736 Reviews
Welcome to Brickell Mazda in Miami, Florida! Our dealership is committed to providing top-notch customer service and offering a wide selection of new and pre-owned Mazda vehicles. At Brickell Mazda, you'll find a professional and energetic atmosphere as we guide you through our inventory, ensuring you find a Mazda that suits your needs. Our team is here to assist you with knowledgeable advice, competitive pricing, and flexible financing options. We also take pride in our dedicated service department, where experienced technicians are ready to maintain your Mazda's performance and reliability. Trust us to keep your Mazda in excellent condition for all your journeys ahead. Visit Brickell Mazda today and experience our commitment to customer satisfaction firsthand.
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618 SW 8th St

Miami, FL

33130

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Showing 1,736 reviews

October 05, 2020

I was very very satisfied with the service and the help from Luis P and Michel P both great workers and an asset to Brickell Mazda More

by Dadsride64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Pelaez / Michel Pedrianes
Oct 06, 2020 -

Brickell Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis and Michel met your expectations. Thank you again for choosing Brickell Mazda, we look forward to having you as one of our valued customers for many more years to come! Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 04, 2020

Excellent service.. everything was very smooth. Luis kept me updated throughout the process and was very nice and professional. Will return here for my next service. More

by hroslyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis P
Oct 04, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience! Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 03, 2020

I had decided on the car and the price was settled prior to my scheduled appointment, I dealt with Mailyn, who was professional and helpful. My problem was when I got there, I waited hours and when I was f More

by CARRASCOCECILIA
Customer Service
Recommend Dealer
No
Employees Worked With
Mailyn and Joaquin
Oct 20, 2020 -

Brickell Mazda responded

We are very sorry to hear that you weren’t fully satisfied with your experience. While it sounds like we have been able to resolve some of the issues, we do apologize for the long wait and any inconvenience it caused you. Please don't hesitate to reach out to me directly if you would like to discuss your concerns further. We appreciate your business and hope you will give us another opportunity to serve you! Richard Bustillo, GM richard.bustillo@brickellmotors.com

October 01, 2020

Jeannette is the best... she treated me with respect and always attentive. She reaponded to all my questions and was very polite... would definitely come back. Alvaro Guerra More

by AJGUERRA09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette
Oct 01, 2020 -

Brickell Mazda responded

Alvaro, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jeannette and our team, and we look forward to working with you again. Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 30, 2020

Amazing dealership that provides excellent customer service. Was both informative and attentive when it came to questions about the vehicle. Will recommend friends and family to the Brickell Mazda, and More

by VMSAUD105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil Osorio
Sep 30, 2020 -

Brickell Mazda responded

Thanks for your feedback on your recent visit to Brickell Mazda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 29, 2020

Great communication with Luis the advisor, had a big problem with my vehicle shutting off and Luis & his technician solved the issue within a few days. Superb job More

by CARMENP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis P
Sep 30, 2020 -

Brickell Mazda responded

Carmen, It's great to hear that Luis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Mazda! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 28, 2020

Quick and efficient service, Luis was my advisor and he was super knowledgeable and got me in and out of the dealer super quick! Great service! More

by DGARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 28, 2020 -

Brickell Mazda responded

Hello, We appreciate your business, Luis and our team look forward to serving you again soon! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 28, 2020

Very satisfied with Luis Pelaez, Service Advisor and the promptness with which he attended me. I asked him to let Brickell Mazda know that in the future I would appreciate not receiving emails, texts and/or More

by emilio215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pelaez, Service Department
Sep 28, 2020 -

Brickell Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and the rest of our service team, and we look forward to working with you again. Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 26, 2020

Great team that went the extra mile. Thanks Hansel and Brickell Mazda. Stepped us up into a New 2021 model. Courteous and professional. We also loved the cafe! More

by ZUOMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hansel
Sep 27, 2020 -

Brickell Mazda responded

Thanks for sharing your thoughts about your experience with Brickell Mazda. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Richard Bustillo, GM richard.bustillo@brickellmotors.com

September 26, 2020

Good services and attention , juan very frendly . recommended dealer, quick my service and diagnostic . prices agreed to the market. Brickell Mazda good services , thanks you More

by AV138870
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2020 -

Brickell Mazda responded

Thank you for choosing Brickell Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Bustillo, GM richard.bustillo@brickellmotors.com

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