Brickell Mazda

Excellent customer service, they offer you the best deal to suit your situation and leave no stone unturned to ensure you leave with exactly what you wanted. to suit your situation and leave no stone unturned to ensure you leave with exactly what you wanted. More

Kind gentleman made everything as easy as it can be Luis was my service man. Got me a lift them he order a lift back great service was my service man. Got me a lift them he order a lift back great service More

Everyone was extremely patient and caring and wanted the best for me. I also received advise from them that most dealerships would to use you for. best for me. I also received advise from them that most dealerships would to use you for. More

Me han parecido que el personal es amable, buscan la comodidad del usuario y le ofrecen un ambiente educado y contextualizado al idioma de cada uno. comodidad del usuario y le ofrecen un ambiente educado y contextualizado al idioma de cada uno. More

I appreciated the courtesy pickup and delivery of my car. My car arrived clean as well. As far as I can tell they performed the oil and filter change. Car seems to be in good shape. My car arrived clean as well. As far as I can tell they performed the oil and filter change. Car seems to be in good shape. More

Best service in town! They pick and deliver your car, no overcharge and the work is done by professionals and certified tech. Highly recommend Brickell Mazda. overcharge and the work is done by professionals and certified tech. Highly recommend Brickell Mazda. More

Excellent Service, excellent peoples. It is a really 5 Stars Service Center that never overcharge you ! Absolutely the Best place in Miami ! Thank you very much ! Stars Service Center that never overcharge you ! Absolutely the Best place in Miami ! Thank you very much ! More

Im a hard working man . i called and texted them a few days before I went in to this dealer saying hey- I have a previous credit issue and heres whats going on will I still qualify. steve- “they’re robot” days before I went in to this dealer saying hey- I have a previous credit issue and heres whats going on will I still qualify. steve- “they’re robot” internet sales manager replies calls and emails me saying go head apply we can get you approved. I come in a few days later they say im approved to lease. when I come in they shuffle me around to a random sales agent named jeanette WHO DOES NOT SPEAK ENGLISH! when i first came in they tried to upsell this lease and give me a payment of $450 still not looking at my actual application. we strike a deal for $300 a month on a new 2021 mazda cx30 on dec 20 th approximately at 9pm (they kept me in there 7 hours- a full work shift shuffling papers and swindling prices and then when I get shuffled to the finance manager- he says oh we didn’t look at your application or credit report- theres a bump in the deal we have to charge you more. they add on $20 a month and he says I dont have the lease finalized yet but send me documents and ill try and get you finalized soon. I get asked for documents from my job and bank a few weeks later via TEXT ! I send them then they write back your not approved for the lease bring back the car. (I have plenty of money in multiple accounts and my boss swears they never tried to call him to verify my employment). but they did try to sell me the car which had 1000 miles on it - for 26,750 (the msrp ) not a single discount applied. never once did they even call me through this whole ordeal. I go in to return the lease then they say “oh we gave you 2 sets of keys ( I only got 1) . you need to pay for the other”. javier the manager and jeanette argues with me and tries to take it out of the money thats to be returned to me. i swear i felt like this dealers were RASICT. i wouldn’t treat a dog the way they treated me. worst customer service experience all over the world EVER! worst car buying experience I ever had! in 2021! More

Juan mi services advisor , The first explain to me in detail and so well the services that my vehicle needed, I recommend it, thanks juan detail and so well the services that my vehicle needed, I recommend it, thanks juan More

Very friendly when arriving at the dealership. Great customer satisfaction and they were very attentive. Purchase a new cx-5 and was very pleased with my new vehicle. Will recommend this dealer to anyon customer satisfaction and they were very attentive. Purchase a new cx-5 and was very pleased with my new vehicle. Will recommend this dealer to anyone... Very professional..... More