Brickell Honda - Service Center

Service performed went as scheduled, John expedited my service at Brickell Honda, He was very professional and courteous. He made my life easier. This is why I have been a loyal customer since 2013. service at Brickell Honda, He was very professional and courteous. He made my life easier. This is why I have been a loyal customer since 2013. More

Process was smooth and easy. Ask for Michael Becerra. Such a professional and he really takes his time with his customers to find their perfect vehicle. Will definitely be buying Ask for Michael Becerra. Such a professional and he really takes his time with his customers to find their perfect vehicle. Will definitely be buying from Brickell again and hopefully from Michael Becerra. More

Brickell Honda serviced my car and completed only the maintenance that I asked to complete without telling me that I “absolutely HAD” to do XYZ in addition. Also, they called a car service to take me to maintenance that I asked to complete without telling me that I “absolutely HAD” to do XYZ in addition. Also, they called a car service to take me to work and delivered my car to my workplace when the service was completed. More

Experience was good. Dealership can be stressful with everyone running around. Vladimir did a good job checking me in and getting me car service. Dealership can be stressful with everyone running around. Vladimir did a good job checking me in and getting me car service. More

Good services, they explain to you what your car needs and they do a great job. They are very polite. I recommend them and they do a great job. They are very polite. I recommend them More

I was very disappointed with the quality of service in this dealership. I went to drop my car off for a service and got met by employees who were rude and not firmly or welcoming at all. They even seemed this dealership. I went to drop my car off for a service and got met by employees who were rude and not firmly or welcoming at all. They even seemed annoyed. I got told to go wait at an office with no explanation and that the guy that was supposed to talk to me was on his lunch break so I had to wait until he finished eating. I myself had to look for assistance with someone else because I was very frustrated at the lack of help I was receiving. Overall, very disappointed with the service in this dealership and will from now on take my car somewhere else. More

My experience with the service department was not very satisfactory because my vehicle, , had a defect in the windshield and I spoke with the service personnel to see what the problems were and none of th satisfactory because my vehicle, , had a defect in the windshield and I spoke with the service personnel to see what the problems were and none of them paid attention to me. They all told me that these cars were like that with that problem and the colleague Orlando from door 5 told me not to ask so much because I had not bought a Mercedes. I was really speechless. More

Service manager called me and has made it right by replacing the oil with ultra synthetic. Much appreciated rectifying what was probably a mistake. replacing the oil with ultra synthetic. Much appreciated rectifying what was probably a mistake. More

They used synthetic blend instead of full synthetic even though advertised full synthetic in print. The receipt showed synthetic blend part number though advertised full synthetic in print. The receipt showed synthetic blend part number More

Very bad service, I left my car from 7:30am, and I was supposed to get a call at 12:00pm for them to tell what was wrong for the car and I never received a call Then I start calling and every single per supposed to get a call at 12:00pm for them to tell what was wrong for the car and I never received a call Then I start calling and every single person that I talk to told, the service personal will call you in 15 min. I end up going to the dealership at 4pm because after trying to talk to someone for four hours they started to not pick up the phone. Very unprofessional and disrespectful More