Brickell Honda - Service Center

My first time bringing my car here. My service rep Brandon was excellent: very friendly and informative. My only gripe about the visit: the final price for the repairs, and that additi My service rep Brandon was excellent: very friendly and informative. My only gripe about the visit: the final price for the repairs, and that additional problems were found with the car that weren't emergent and were unplanned for in my budget. Also, you guys don't accept credit cards, which was problematic for me. More

Exelente atencion, muy peofesionales y exelente servicio. Muy preocupados confirmando La cita y al Pendiente por estar en tiempo Muy preocupados confirmando La cita y al Pendiente por estar en tiempo More

Muy buena atención y muy amables Bueno que son atentos con el mantenimiento del carro , en gestiones la misma manera y siempre le ayudan en las mayoría de consultas , me parece una gran experiencia buena con el mantenimiento del carro , en gestiones la misma manera y siempre le ayudan en las mayoría de consultas , me parece una gran experiencia buena y segura More

They pestered me (emails, text messages, calls, voicemails) to make an appointment even though the car did not need it yet. The gentleman that took care of me, asked if the maintenance light turned voicemails) to make an appointment even though the car did not need it yet. The gentleman that took care of me, asked if the maintenance light turned on, which did not (only 4k miles). So, I had to give my car a REALLY early fluid change, which I am pretty sure did not include the oil, and had regular water for the windshield wipers. Now, my car will have plenty of miles with a service overdue, with probable damages to it (and I will have to take care of it, apparently) because of somebody not doing their job correctly at the appointment center. More

I had to pay for no assistance at all and even had to receive my car back in bad condition in which they had to restart the battery so I could leave. Other location has a great service. receive my car back in bad condition in which they had to restart the battery so I could leave. Other location has a great service. More

They made sure I was taken care of, they all worked as a team and really cared about what I had going on. He was also super transparent with the amount of time it would take which I greatly appreciated. 5 s team and really cared about what I had going on. He was also super transparent with the amount of time it would take which I greatly appreciated. 5 star experience More

Service personnel very efficient and professional. I’m very pleased with the result and fast waiting time. I’m very pleased with the result and fast waiting time. More

I’ve been visiting this dealer for over 12 years and bought here all my Honda cars. This time it was a review from a warranty job. The work was not done right the first time and this time the dealer gav bought here all my Honda cars. This time it was a review from a warranty job. The work was not done right the first time and this time the dealer gave me lots of excuses to avoid doing it and wanted to charge me for what was supposed to be the warranty repair done right the amount of $2,300. Don’t give excuses to avoid doing the job you didn’t do right the first time!! More

Awesome customer service especially the lady which helped me you need to sell food while waiting me you need to sell food while waiting More

La atencion recibida por la agente fue excelente, el costo no se si seria lo correcto. Me cobraron tax por labor, esto es muy questionable. costo no se si seria lo correcto. Me cobraron tax por labor, esto es muy questionable. More