Brickell Honda - Service Center

The dealer charge 3% if the pay is with cc. You know that's against law. The other problem I had is that I was about to arrive to my job from the dealership and the got an alert message in the You know that's against law. The other problem I had is that I was about to arrive to my job from the dealership and the got an alert message in the car that the tires need air More

I didn't like the services and it was too expensive and it took to long even though it was by appointment. it took to long even though it was by appointment. More

Although I have bought 10 plus cars from this dealer, I'm still very disappointed with this appointment for service it by the second time. It took me 3 hours to leave the dealer for a scheduled oil change. M still very disappointed with this appointment for service it by the second time. It took me 3 hours to leave the dealer for a scheduled oil change. My complain about a brake noise, FOR THE SECOND TIME, I have ZERO comment/answer from the consultant. I saw my car parked outside about 1 1/2 hour of waiting time but it dissapeared. I thought somebody was test driving it to final checks but I couldn't find my consultant. After almost 3 hours I decided to interrupt the conversation of 3 other consultant and asked for my consultant and my car. Promptely one of the consultant went to my consultant table and checked for my service sheet. The car was ready for more than an hour but nobody contacted me. And BTW I was inside the dealer's premises all the time. Finally, 15 minutes after leave the dealer my consultant called me to let me know that my car was ready to pick up and I told him that I was already in my way home with my car! I confess that I just went to the dealer because I still had my brake noise complain still pending since the previous oil change and this oil change was still free. More

They attended me very late, almost a four hour wait just for a oil change. for a oil change. More

No one was able to help me with my issue. The dealer made a mistake with my registration and still hasn’t fixed it after 2 years. Now, I have a registration and tag lock thanks to Brickell Ho The dealer made a mistake with my registration and still hasn’t fixed it after 2 years. Now, I have a registration and tag lock thanks to Brickell Honda and instead of fixing the issue, people tell me it’s not their job to fix it and to reach another number which doesn’t exist because apparently no one knows it More

Great service! I’m really pleased with Brickell Honda’s customer service. Always a good experience. I’m really pleased with Brickell Honda’s customer service. Always a good experience. More

excellent work and very friendly and very polite staff. thank youexcellent work and very friendly and very polite staff. thanks and keep up the same service thank youexcellent work and very friendly and very polite staff. thanks and keep up the same service More

Brandon Regalado was an absolute professional and gave the best deal! Would highly recommend this dealer and Brandon 100% the best deal! Would highly recommend this dealer and Brandon 100% More

Very disappointed that they never fixed my recall. Service said they would order parts and I have been waiting for over three weeks for them to complete the work. When I call they claim there is no on Service said they would order parts and I have been waiting for over three weeks for them to complete the work. When I call they claim there is no one who can speak to me, and they have never returned my call. It is dangerous that they will not fix a serious recall. Funny thing, they keep calling and texting me to sell them my Honda Fit. Unethical and probably illegal behavior from service! More

The service was great. The management and technical support work as a team. John Garcia is very professional and cares about the clients. The management and technical support work as a team. John Garcia is very professional and cares about the clients. More