Brickell Honda - Service Center

Excellent service received at Brickell Honda. My Service advisor was very professional and explained everything my car needed. My Service advisor was very professional and explained everything my car needed. More

Good service and personalized attention sale representative Alejandro very professional and accommodating my needs of the car wanted representative Alejandro very professional and accommodating my needs of the car wanted More

Vladimir is an excellent advisor and very professional and always goes above and beyond being to provide Execellent service I go there and he is the reason why and always goes above and beyond being to provide Execellent service I go there and he is the reason why More

On November 27, 2024, I took my car to Brickell Honda for a recall service. Prior to dropping off my, I had checked the car and everything was fine. They took long doing the recall service but everything was a recall service. Prior to dropping off my, I had checked the car and everything was fine. They took long doing the recall service but everything was apparently fine; at least that’s what I thought until the next day, Thanksgiving Day, I noticed the car had a significant scrape damage on the front wheel of the driver’s side. I’m certain that it happened at the dealership because I always check that my car is not to close to the curb and away from any vehicles. I took the car back to the dealership today November 29 but no one assumed responsibility for the damage that was ca to my car. I spoke to the advisor Vladimir Diez, to the general manager Carlos, and briefly to his boss, a guy named Kurt. Kurt, told me to wait but Carlos returned and said they would not help me and that they don’t accept responsibility after the car leaves the dealership. At first I thought the damage was done because they had scraped the car against the curb since it was really closed to it but then I thought the damage probably occurred inside the shop/working area and that it was probably caused by careless use of the car lift machinery. I would never returned to this dealer and won’t recommended it to anyone. They didn’t make any effort to help me. I’m totally disappointed, frustrated and unsatisfied with their irresponsible and careless attitude and now I’m left to fix an expensive wheel repair if it can be repaired. Cesar B. More

Lo mejor. Siempre ayudando al cliente, Aparte te hacen sentir en familia El carisma, Alegria, Confianza Y mas que te brinda el equipo de Jose Es UNICO!!!! Siempre ayudando al cliente, Aparte te hacen sentir en familia El carisma, Alegria, Confianza Y mas que te brinda el equipo de Jose Es UNICO!!!! More

I have been going here for 6 years now and it’s always been a good experience. My service coordinator Brandon made my last experience GREAT with how he went above and beyond to get my car fixed in a timel been a good experience. My service coordinator Brandon made my last experience GREAT with how he went above and beyond to get my car fixed in a timely manner (before the upcoming holiday) and communicated with me during the whole process. He truly went above and beyond and it made all the difference. More

Excelente servicio y atención de todo el equipo que nos atendieron, cien por cierto recomendable atendieron, cien por cierto recomendable More

Is always a pleasure to go with them I recommend to friends and family members friends and family members More

The dealership itself is “OK”, the advisor is what makes you feel better. Salute to the workers in the back of the house doing the maintenance work you feel better. Salute to the workers in the back of the house doing the maintenance work More

you are the best in miami the best in homda accords cars ....thanks ok ok ....thanks ok ok More