Brickell Honda - Service Center

Amazing customer service. Asked for a sparking water they actually went out and bought me one! I have never enjoyed car buying however they made me feel like family Asked for a sparking water they actually went out and bought me one! I have never enjoyed car buying however they made me feel like family More

Great job from all the staff, outstanding customer service. Manny Cortes and his team were perfect too service. Manny Cortes and his team were perfect too More

The man that assisted me was argumentative and rude when he was incorrect about my service. I had free oil changes, tire rotation, and filter change for 2 years. He tried to charge me and when I showed hi he was incorrect about my service. I had free oil changes, tire rotation, and filter change for 2 years. He tried to charge me and when I showed him the document from the dealership he told me it was just a paper from the sales person and didn't mean anything. He continued to argue about when I purchased my car until he finally realized he was wrong. He never apologized for his error or how he treated me. I even told him that this wasn't handled well and it didn't need to be this way. He just looked at me like he didn't care. It was interesting to see the large poster next to his desk about customer service since it was clearly missing. More

Siempre ha sido un trato y un servicio excepcional de todos muy especial carlos caballeros todos muy especial carlos caballeros More

Hi i made a request to have my truck appraised That didn’t happen . When i went to pick it up they gave me a nasty response on how well it’s not my area and you have to go talk to the sales team. Why w didn’t happen . When i went to pick it up they gave me a nasty response on how well it’s not my area and you have to go talk to the sales team. Why would i ask do something to be done and be told ya no problem it will be done. Then when i pick it up , nothing. More

Some services recommended are not needed (too opportunistic with telling customer what is needed). One of my issues was reported as fixed but was not fixed. opportunistic with telling customer what is needed). One of my issues was reported as fixed but was not fixed. More

Excellent service agent Samuel Vidal is really good in your work, hi do the best for the clients your work, hi do the best for the clients More

The customer service is great always . The things I like from Honda is the punctuality. Also the transportation that you guys provide in order to go to do something while you are working o The things I like from Honda is the punctuality. Also the transportation that you guys provide in order to go to do something while you are working on my car service More

I was surprised how quick the service took. The staff was very accommodating and professional. The staff was very accommodating and professional. More