Brickell Honda - Service Center

Horrible experience, I felt cheated. I don't ever plan to go back. Bad customer treatment. I don't ever plan to go back. Bad customer treatment. More

My car is showing a sign about the software update and it was not fixed and I was not told what services were performed. was not fixed and I was not told what services were performed. More

Very attentive all around! Great customer service. They called to schedule my appointment, setup free transport to run errands while the car was being serviced and then schedul Great customer service. They called to schedule my appointment, setup free transport to run errands while the car was being serviced and then scheduled my pickup as well. More

Sam Vidal is the best the whole staff Jose Suzanna are friendly courteous and helpful friendly courteous and helpful More

Worked on was an oil change and it was good. They checked everything but the only thing I find really bad is the price is extremely high for normal change. They checked everything but the only thing I find really bad is the price is extremely high for normal change. More

Excelente servicio, muy amables y rápidos… todo salió bien gracias por su amabilidad y ayuda bien gracias por su amabilidad y ayuda More

Sam at service goes above and beyond. He is an asset to your company and the reason i keep driving far to get the car serviced He is an asset to your company and the reason i keep driving far to get the car serviced More

Buena la atención y el servicio oportuno y servicial Rl auto me decepciona en 2100 millas que tiene salió una llanta defectuosa que tuve que pagar y ahora la barra estabilizadora trasera suelta realmente m auto me decepciona en 2100 millas que tiene salió una llanta defectuosa que tuve que pagar y ahora la barra estabilizadora trasera suelta realmente mal More

This was my first time bringing my Honda to Brickell Honda and it was a great experience. I previously brought my car for service to a different dealer in Miami that provided underwhelming customer serv Honda and it was a great experience. I previously brought my car for service to a different dealer in Miami that provided underwhelming customer service and inaccurate service advice. My service advisor at Brickell Honda was great and very professional. Him and the service team quickly and successfully address all of my needs. They made it very easy to drop off and pick up my car during a busy work day providing me with Lyft rides to/from my job. Brickell Honda is officially my new Honda dealership going forward. More

The service advisor needs to go back to high school and learn proper customer service skills and attention retention.. I felt like I was talking to a wall the whole time, and didn’t understand that I w learn proper customer service skills and attention retention.. I felt like I was talking to a wall the whole time, and didn’t understand that I was there to do an oil change, I waited 1.5 hours and my car handnt been touched at all.. terrible. And he even gave me an attitude when he learned of his mistake, was unapologetic Don’t think I’m coming back to this dealership More