Brickell Honda - Service Center

Service department is disorganized and customer service overall is disappointing. I received a text with my scheduled date for service. I arrive to the dealer and my name wasn’t on their log. I drove from overall is disappointing. I received a text with my scheduled date for service. I arrive to the dealer and my name wasn’t on their log. I drove from Tamarac with my son for nothing. Waste of time, gas and tolls. The second time around, I waited 4 hours for an oil change! I also needed work done on my engine and I got quoted $800+ when I just purchased my certified Honda in July! Vladimir was upselling me on an engine with a warranty. LOL The problem is they do so much business volume that losing one customer means nothing. They definitely don’t value the customer or story behind the purchase. Who manages this inept department? Starts from the top, as always. More

Muy buena atención al cliente. Excelente experiencia se las recomiendo 100 % muchas gracias por la ayuda. Excelente experiencia se las recomiendo 100 % muchas gracias por la ayuda. More

Friendly and professional people, love the atmosphere and the service, I always recommend the dealer to my colleagues the service, I always recommend the dealer to my colleagues More

Awesome service and support. Experience was fast and thorough. I am very pleased with the team. Experience was fast and thorough. I am very pleased with the team. More

It’s a good dealer for friends and families they have a professional people a good relationship professional people a good relationship More

David is the best. He was helpful the first time I purchased a car and this is my second vehicle with Brickell Honda with David. You are the best David. He was helpful the first time I purchased a car and this is my second vehicle with Brickell Honda with David. You are the best David. More

I was very pleased with my assigned Honda employee. He was kind and helpful. He was also efficient. He was kind and helpful. He was also efficient. More

Buena Atencion al Cliente muy amenable los recomiendo con ellos he sacado mis carros Desde el 2016 con ellos he sacado mis carros Desde el 2016 More

The service was excellent and very efficient. Very impressed with Samantha. Highly recommended. Great service. Very impressed with Samantha. Highly recommended. Great service. More

The person who took care of me is amazing, but the people who did the oil change or the people who did the work took for ever more than 3hours there terrible to do service when you have appointments who did the oil change or the people who did the work took for ever more than 3hours there terrible to do service when you have appointments More