Brickell Honda - Service Center

It’s always a great experience at Brickell Honda when Lisbet and Melvin are helping me with my transaction. Lisbet and Melvin are helping me with my transaction. More

Pesimo 40 minutos esperando y para pagar mala atencion y me entregaron el carro muy tarde me entregaron el carro muy tarde More

Excellent service and very helpful with answering all my questions as well as overcoming any issues. Very happy with them all! questions as well as overcoming any issues. Very happy with them all! More

Me atendieron muy bien súper agradable y me ayudaron en todo muy atentos y súper contenta . todo muy atentos y súper contenta . More

Very professional, great customer service, thorough explanation and fair dealer price for parts and labor. Very satisfied with services. explanation and fair dealer price for parts and labor. Very satisfied with services. More

When appt was made was told that the charge was $54. 95 & wait was about 2hrs Was charged $89.73 & waited 4hrs After waiting 2 1/2 hrs I requested my vehicle to leave without doing oil chg. Was told th 95 & wait was about 2hrs Was charged $89.73 & waited 4hrs After waiting 2 1/2 hrs I requested my vehicle to leave without doing oil chg. Was told that my car would be racked immediately. After 15 mins vehicle still on the floor. Again asked for car, and only then was it racked. In 10 mins car was up front, couldn’t find Svc adviser Diez, cashier couldn’t find paperwork. Paper work finally found on adviser desk, not signed off,cashier hatcto take to Carlos to sign off. Then was overcharged $89.73 for a 10 min oil change… (when appt was made Svc rep advised $54.95 oil change special) no 27 point inspection, no topping off fluids, no batt test etc. False recommendations for tire rotation. Needless to say,wife missed her root canal dentist appt & had to be rescheduled the next day… very lucky that there was an opening. I would like the service Mgr Curtis Thompson to call me @ (305) 385-1190 for further explanation & a full refund More

Estoy muy contenta con la ayuda del señor Luis Sanchez , Me ayudó a decidir que me convenía Me ayudó a decidir que me convenía More

Extremely unprofessional and rude. Didn’t fix my car repairs properly and when my car was taken back with the new problems that were caused by them, getting them repaired has been a mi Didn’t fix my car repairs properly and when my car was taken back with the new problems that were caused by them, getting them repaired has been a mission. Service agent refuses to speak to me or my husband, no one ever allows me to speak to the supervisor, and the service manager is the rudest one! More

I’m giving one star because 0 is not an option. 1. Wait time is UNREASONABLY LONG even with an appt. 3 1/2 HOURS!!😡 2. COURTESY CAR WASH WAS DENIED😡 “We are too busy” 3. Waiting area is HORRI 1. Wait time is UNREASONABLY LONG even with an appt. 3 1/2 HOURS!!😡 2. COURTESY CAR WASH WAS DENIED😡 “We are too busy” 3. Waiting area is HORRIBLE. Just in the middle of traffic to bathroom, coffee machine, and the MUSIC from the sales area/right next to it is so loud that one.can not even make/receive a phone call while waiting 4. The free coffee machine… well, if you don’t mind drinking poison, go for the Free Venom. It’s the WORST!!! This is the WORST dealership for service. More

Horrible service , I would never recommend it to any friend and family the service department is terrible friend and family the service department is terrible More