Brickell Honda - Service Center

Was told it would take 1-2 hours to replace a part. 4 hours later, I had to spend an hour on the phone chasing down whether my car was ready. 4 hours later, I had to spend an hour on the phone chasing down whether my car was ready. More

I lke the way the work kn my car and the service here is amazing amazing More

It is really an excelent work that you do and the service you give. Everybody are kind and so professional. you give. Everybody are kind and so professional. More

fast service but disappointing as as soon as I returned home from the maintenance appointment, low air pressure light came on. then found out about a recall on my car’s model. not sure with either didn’t c home from the maintenance appointment, low air pressure light came on. then found out about a recall on my car’s model. not sure with either didn’t come up before I left. More

I went in for a recall on my HRV i The gentlemen that took care of me was very pleasant explained how everything was going to take place and he took the time to ask and came back telling me that it was g took care of me was very pleasant explained how everything was going to take place and he took the time to ask and came back telling me that it was gonna be an hour to 45 minute wait so I did wait for my card to be returned More

I had an appointment at 7:00 AM with Vladimir Diaz. When I walked in he was there and the first thing he told me was go check the other employees if they are available for you. Really unprofessional se When I walked in he was there and the first thing he told me was go check the other employees if they are available for you. Really unprofessional service. It took 2 hours and half just for a oil change. More

Great service and professional follow up with me which I feel happy and confortable. Thank you feel happy and confortable. Thank you More

Llevo años visitándolo y siempre el nivel de atención a sido el mismo son muy competentes sido el mismo son muy competentes More

Super buena quede super satisfecho con el trato de todo el personal en especial de juan garcia el personal en especial de juan garcia More

Dealership initially dropped the ball and delivered my vehicle without performing pre-delivery inspection (PDI). The next day when I found the BLANK PDI form in my glove box, I was not happy. I immediate vehicle without performing pre-delivery inspection (PDI). The next day when I found the BLANK PDI form in my glove box, I was not happy. I immediately called the dealership and left a message for my salesperson Susana. I will say that Susana, on her day off returned my call within an hour . I didn’t want to distrust her day off so we reconnected then next day when Susana returned to work. Susana was incredible. She arranged a loaner car, coordinated with service manager to have my PDI done at a time and convenience that worked for me and even had my car washed ! It’s nice to have worked with a Susana who didn’t ignore me after the sale and direct me to service department. Susana genuinely was concerned that my car didn’t have PDI done before delivery and made sure everything checked out ok!! Thank you Susana !! More