Back

Brickell Honda - Service Center

Miami, FL

4.1
2,341 Reviews

2,341 Reviews of Brickell Honda - Service Center

Sort by
January 16, 2024

Very friendly, helpful, efficient and effective - excellent listening skills and particularly helpful with rides from/too home to avoid long waits while service is in progress. Thank you. More

by Bakian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Diaz in service
January 16, 2024

Brake service was done incorrectly, brought the car weeks later because brakes are noisy. When they checked it the service was not performed the first time the car was there. A month later an brakes are stil More

by sabellaro5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha at Service is excellent. Not the technician who performed the job. , EDUARDO FERNANDEZ EL CHE
January 16, 2024

Best service department that we’ve used. The pickup and delivery option is a wonderful option. Wish all dealers had this option.. More

by KENNETH.HAZELBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saurez
January 16, 2024

The service manager is a very rude person, I had an appointment, I drove about 15 miles, I only worked half a day and when I arrived he told me that he couldn't help me and he didn't even apologize. I More

by LUIS NOVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager
January 16, 2024

Samantha was awesome. I really had a great experience in the dealer. I recommend it to everyone who owns a Honda vehicle for an excellent experience. Keep it up! You are More

by LEONLEX24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
January 16, 2024

Very professional and excellent customer service. My salesperson Susana is always very attentive and delivers white glove service! More

by PACHECOREB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Service department lacks customer service. I have taken my vehicle since I leased it and it’s the same bad experience always. More

by m_lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susana Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Buena atención, profesionales, se esmeran para que el cliente se sienta satisfecho con la oferta More

by Tania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Merida
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Great service department, responsive to questions and issues, work completed in time frame as promised More

by pmarkunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel in service
January 16, 2024

Never showed the pets replace, coming from another dealership who mistreated me in parts and labor I expected more openness More

by Niles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t have a name
...
28
...