2,558 Reviews of Brickell Honda - Service Center
professional service and work service and recall done according to expectations. work done well, on time. Great courtesy and interest in answering every question and concern especi service and recall done according to expectations. work done well, on time. Great courtesy and interest in answering every question and concern especially from service advisor. More
Service Excellent service! Thanks to Richard Jaimot for the help and the great customer service. They always tell me the honest time and I appreciate that, I Excellent service! Thanks to Richard Jaimot for the help and the great customer service. They always tell me the honest time and I appreciate that, I don’t waste my time waiting. More
Oil Change I am amazed by the wonderful staff. They did a 27 point inspection as well to see if my car is running fine. I had forgotten to pass by to do some per I am amazed by the wonderful staff. They did a 27 point inspection as well to see if my car is running fine. I had forgotten to pass by to do some perform recalls, and they did it. More
This is why I am loyal to Brickell Honda The service Dept at Brickell Honda is the reason I have been loyal for 15 years. They are always efficient, honest and courteous! I am loyal forever! The service Dept at Brickell Honda is the reason I have been loyal for 15 years. They are always efficient, honest and courteous! I am loyal forever! More
OIL CHANGE FAST SERVICE AND I DIDNT HAVE AN APPOITMENT. YOUNG LADY WHO TOOK CARE OF THE SERVICE WAS VERY HELPFULL AND POLITE. WILL DO ALL MY SERVICE AT BRICKELL FAST SERVICE AND I DIDNT HAVE AN APPOITMENT. YOUNG LADY WHO TOOK CARE OF THE SERVICE WAS VERY HELPFULL AND POLITE. WILL DO ALL MY SERVICE AT BRICKELL. I JUST WISH HONDA HAD A CONVERTANBLE THANK YOU, CARNMINE MATTOZZI More
Great attention. Quick service. Quick service. Attentive. They confirmed my appointment. The service advisor was informative. He made sure to order the part needed. Called when it wa Quick service. Attentive. They confirmed my appointment. The service advisor was informative. He made sure to order the part needed. Called when it was available and scheduled my next appointment. More
Got me a red light ticket! We traded in a car and leased a new car through them. By law they were supposed to remove and destroy my tags. They did not, instead someone from this We traded in a car and leased a new car through them. By law they were supposed to remove and destroy my tags. They did not, instead someone from this dealership drove around getting red light tickets! I will never do business with him again!!! More
Sales person Jorge Frometa My wife and I went into Brickell Honda to purchase a vehicle and Jorge showed us a used 2016 yukon. My wife feel in love with the vehicle but wanted My wife and I went into Brickell Honda to purchase a vehicle and Jorge showed us a used 2016 yukon. My wife feel in love with the vehicle but wanted a new one and Jorge kindly walked us across the street to Brickell GMC and showed us a 2018 Yukon which my wife and I were so informed by Jorge about the vehicle. That we purchased it that night. Jorge went above and beyond and hands down the best salesperson we ever meet. Excellent customer service!! More
Trash customer service Won't be servicing my Honda or buying from here anymore. Expensive, inconvenient times and terrible customer service. This is already my second negati Won't be servicing my Honda or buying from here anymore. Expensive, inconvenient times and terrible customer service. This is already my second negative experience. More
MEDICATION MISSING AFTER SERVICE APT CONSUMER WARNING!! My medication was missing after taking my car for an oil change. Service team including Robert Schickman and Bill (service directo CONSUMER WARNING!! My medication was missing after taking my car for an oil change. Service team including Robert Schickman and Bill (service director) were more concerned about what calling the cops would do for business than investigating who took the medication. I quote Bill as saying "there is no way I'm calling the cops over this and that is the only way I can get my employees to turn over their pockets." Nothing was offered or done by the dealership. DO NOT LEAVE YOUR CAR with them un supervised! IM ALSO PATIENTLY WAITING TO RECEIVE MY GENERAL MOTORS SERVICE SURVEY - WHICH I HAVEN'T RECEIVED YET A WEEK LATER. More