Brickell Honda - Service Center

Service Excellent work. Anthuonette was very attentive and followed up regularly. Work was done on time and great quality. Check in and out was easy and ef Excellent work. Anthuonette was very attentive and followed up regularly. Work was done on time and great quality. Check in and out was easy and efficient. More

Great customer service very helpful and knowledgeable Will continue doing business with this company. Excellent customer service very helpful and professional and the parts and service team is like no oth Will continue doing business with this company. Excellent customer service very helpful and professional and the parts and service team is like no other. It was very fast service More

Quick and Easy I had called the service center to take my car in for service due to a recall and I was able to quickly make an appointment for the morning after. All I had called the service center to take my car in for service due to a recall and I was able to quickly make an appointment for the morning after. All the workers at the service center are very helpful and friendly. The designated areas for assistance keeps everything very organized and easy to locate as well. Service was said to take up to 2-3 hours but my car was done in under 2 hours. Amazing service! More

Service I always receive great service at Brickell Motors. The staff is knowledgeable and professional. The technician consultation was factual and precise. T I always receive great service at Brickell Motors. The staff is knowledgeable and professional. The technician consultation was factual and precise. They are always very efficient. More

Oil change, battery not working They provided Great service, they took me to work and picked me up when I was ready. Their service was very fast and staff was very friendly. They provided Great service, they took me to work and picked me up when I was ready. Their service was very fast and staff was very friendly. More

Service above and beyond Samuel went above and beyond with the needs my car had, would recommend service in Brickell Honda without a doubt. Excellent attention, convinient app Samuel went above and beyond with the needs my car had, would recommend service in Brickell Honda without a doubt. Excellent attention, convinient appointments, always on time More

Fantastic! This is the very best service team in any dealership. The best! Prompt service and employees that are willing to help. I left super happy in no time. This is the very best service team in any dealership. The best! Prompt service and employees that are willing to help. I left super happy in no time. Wow! More

Deficient service at Brickell Honda My car is only two years old. Took it for the regular maintenance Wednesday, April 24. I was sold the plus first- mile maintenance plan when car was p My car is only two years old. Took it for the regular maintenance Wednesday, April 24. I was sold the plus first- mile maintenance plan when car was purchased. Car was due for oil change, multi inspection and tire rotation. Wednesday’s service advisor offered additional services as usual, alignment, transmission fluid, nothing seemed urgent and when given service report it said all was in “perfect shape”. Today car didn’t start, and multiple alerts were triggered; had to get a tow truck to take it to dealer. Lost a day of work....When today’s advisor returned it said that battery needed replacement and upon complaining about previous service done two days before, tried to convince me that batteries died “unexpectedly” like I was completely ignorant about simple maintenance. I might not be a mechanic but if you have had a car before you know that any shop can measure how long your battery has left at any given time. The car was serviced just two days before and the service report I was given even said “battery test analysis performed”. Someone is doing a very crappy job!! Tried to complain to the manager but was told he was on vacation. Furthermore, upon seeing frustration, Advisor even acknowledged that one of the services offered-not included in the prepaid maintenance plan, wasn’t even needed until the next service. Very disappointed with the overall experience and it’s not the first time that Brickell Honda has made me waste precious time. More

Attentive considerate service Susanna approached me w an excellent offer, she was polite, considerate and attentive to my concerns, she managed the flexibility and answers I needed Susanna approached me w an excellent offer, she was polite, considerate and attentive to my concerns, she managed the flexibility and answers I needed to move forward More

Satisfied I was very pleased that the issue with my car was resolved. The service department starting with the telephone rep who scheduled my appointment on the I was very pleased that the issue with my car was resolved. The service department starting with the telephone rep who scheduled my appointment on the same day to Jesus who took me on a test drive to listen for the problem were great. The mechanic was able to fix the problem and have the car ready the same day. Excellent service and attention to the customer. More