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Brickell Honda - Service Center

Miami, FL

4.1
2,554 Reviews

2,554 Reviews of Brickell Honda - Service Center

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June 21, 2019

Carwash needs improvement I was asked called and told the car had been serviced and was ready to be picked up. Upon arriving to the dealer, I was told the car had 2 cars in fro More

by sashacecil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garcia
June 21, 2019

keep up the good work Everything was great samuel is knowledgeable and a great person to take your car in. Waiting time was less than an hour. Awesome great job. More

by Jose1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAMUEL VALDES
June 19, 2019

Thorough Miguel was so very accommodating and helpful. Everything was thoroughly explained and I was pleased with the outcome. I would definately use this serv More

by Mom of 2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miguel Diaz
June 18, 2019

Will not be coming back Horrible customer service, Anthounette was not friendly, rude and not helpful. Service took way too long. Won’t come back I always have bad experience More

by SILVIAMARIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthounette Munoz
Jun 29, 2019 -

Brickell Honda responded

Dear SilvaMaria, I am sorry for the bad experience you may have had. Feel free to reach out to me and let me know what happened. I will be more than happy to assist you. Rick Barraza General Managing Partner Brickell Motors Cell 305-206-6620

June 12, 2019

Satisfied customer Miguel Diaz did a great job. He kept me updated about progress and explained things in a clear and polite way. I’m a satisfied customer More

by Edward1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Diaz
June 10, 2019

Great service! I was escorted to my agent right away and I was in and out before I knew it. Very friendly staff there. I always come back here and love it. More

by alejandrooo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
June 05, 2019

Great Service department My CRV was repaired on time and retuned without any issues. I recommend Brickell Honda to anyone in the Miami area in need of repairs More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in the service department
June 05, 2019

Great approach. Very proactive and they way he conducted the explanation. Good recomendations and very professional respecting the wait time for the servic More

by NATIUREJOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arsmis
June 05, 2019

Save the day I had a nail in my tire but no one had a Taken the time to resolve this matter. This was my 3rd visit and the manager Carlos assisted me and finally More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe it was Carlos a service manager
June 05, 2019

It was not the best experience I got to my appointment 10 minutes before and they made me wait 25 minutes until someone finally acknowledged me . Then when someone acknowledged me w More

by TANA12193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Cortes
Jun 29, 2019 -

Brickell Honda responded

Dear Tana, I am sorry for the experience you had while visiting our store. If I may be of any assistance please feel free to reach out to me. Rick Barraza General Managing Partner Brickell Motors Cell 305-206-6620

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