2,554 Reviews of Brickell Honda - Service Center
Carwash needs improvement I was asked called and told the car had been serviced and was ready to be picked up. Upon arriving to the dealer, I was told the car had 2 cars in fro I was asked called and told the car had been serviced and was ready to be picked up. Upon arriving to the dealer, I was told the car had 2 cars in front that needed to be cleaned before mine. 30 minutes later I was told, the car was done and would be brought to the front. It took over 20 minutes for the person to bring the car to the front after I was told this. Once I received the car, it was evident they had ran it through the carwash, however, it must have been rushed since there was dirty all along the rear end of the bumper. Overall, I spent an hour waiting for a poorly cleaned car. Aside from this, I have no issues with any of the maintenance service that was done to the car. More
keep up the good work Everything was great samuel is knowledgeable and a great person to take your car in. Waiting time was less than an hour. Awesome great job. Everything was great samuel is knowledgeable and a great person to take your car in. Waiting time was less than an hour. Awesome great job. More
Thorough Miguel was so very accommodating and helpful. Everything was thoroughly explained and I was pleased with the outcome. I would definately use this serv Miguel was so very accommodating and helpful. Everything was thoroughly explained and I was pleased with the outcome. I would definately use this service center again. Thank you! More
Will not be coming back Horrible customer service, Anthounette was not friendly, rude and not helpful. Service took way too long. Won’t come back I always have bad experience Horrible customer service, Anthounette was not friendly, rude and not helpful. Service took way too long. Won’t come back I always have bad experiences More
Satisfied customer Miguel Diaz did a great job. He kept me updated about progress and explained things in a clear and polite way. I’m a satisfied customer Miguel Diaz did a great job. He kept me updated about progress and explained things in a clear and polite way. I’m a satisfied customer More
Great service! I was escorted to my agent right away and I was in and out before I knew it. Very friendly staff there. I always come back here and love it. I was escorted to my agent right away and I was in and out before I knew it. Very friendly staff there. I always come back here and love it. More
Great Service department My CRV was repaired on time and retuned without any issues. I recommend Brickell Honda to anyone in the Miami area in need of repairs My CRV was repaired on time and retuned without any issues. I recommend Brickell Honda to anyone in the Miami area in need of repairs More
Great approach. Very proactive and they way he conducted the explanation. Good recomendations and very professional respecting the wait time for the servic approach. Very proactive and they way he conducted the explanation. Good recomendations and very professional respecting the wait time for the service. Nice place. More
Save the day I had a nail in my tire but no one had a Taken the time to resolve this matter. This was my 3rd visit and the manager Carlos assisted me and finally I had a nail in my tire but no one had a Taken the time to resolve this matter. This was my 3rd visit and the manager Carlos assisted me and finally found the nail because everyone else was just putting air in the tire. I was very happy the issue was resolved More
It was not the best experience I got to my appointment 10 minutes before and they made me wait 25 minutes until someone finally acknowledged me . Then when someone acknowledged me w I got to my appointment 10 minutes before and they made me wait 25 minutes until someone finally acknowledged me . Then when someone acknowledged me waiting there, they were not friendly at all More