Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,467 Reviews of Brickell Honda - Service Center
Sort by
May 22, 2019
Excelente service The service is excellent very professional the guy who take care of me is very kind and professional samuel Vidal that’s name I recommend The service is excellent very professional the guy who take care of me is very kind and professional samuel Vidal that’s name I recommend More
by Shalom777
Verified CustomerEmployees Worked With
Samuel Vidal
May 21, 2019
Great service the second time I went in for an oil change at the appointment time but from what I learned it doesn’t mean that my car will be ready any earlier. It just means I can I went in for an oil change at the appointment time but from what I learned it doesn’t mean that my car will be ready any earlier. It just means I can leave it at that time. So, since I didn’t know this and seems to run counter to what it means to have to make an appointment I couldn’t wait the 2 hours for an oil change. So I left, wasting a considerable amount of time but I did learn that even though I had an appointment don’t expect my car to be serviced any quicker. But I returned the next day and everything went very smoothly. More
by JKR
Employees Worked With
John was the second tech. Don’t know name of the first one on the previous day.
May 16, 2019
Honda Civic 2016 replaced oil pan All was great. Carlos in service dept was very nice Thank you, he let me updated via text as the weekend passed. Great job All was great. Carlos i All was great. Carlos in service dept was very nice Thank you, he let me updated via text as the weekend passed. Great job All was great. Carlos in service dept was very nice Thank you, he let me updated via text as the weekend passed. Great job More
by RAUL.DUARTE
Employees Worked With
Carlos Service Department
May 13, 2019
Efficient, From the beginning of my emergency call, the young lady was a great problem solver, she was able to fit me in. Once I got to the service department, t From the beginning of my emergency call, the young lady was a great problem solver, she was able to fit me in. Once I got to the service department, they were quick to attend to me and my car. Samuel Vidal provided excellent service. Made me feel like I was a valued customer. More
by EDILCARDONA3
Employees Worked With
Samuel Vidal
May 08, 2019
Good service in a reasonable time. Went in and got attended by a great staff. The maintenance was done in a reasonable and efficient time. Prices were also good for the maintenance I we Went in and got attended by a great staff. The maintenance was done in a reasonable and efficient time. Prices were also good for the maintenance I went in for. More
by ALEXMM7
Employees Worked With
Carlos Leal
May 07, 2019
Professional first class service the crew very attentive everyone there is just making you feel wonderful it's a really nice experience to go the Honda Brickell first class service the crew very attentive everyone there is just making you feel wonderful it's a really nice experience to go the Honda Brickell More
by TRIBACCE03
Employees Worked With
Other Employees :
EDUARDO FERNANDEZ EL CHE, Mariano Reol, David Munoz, Gabriel Ulloa, Eric López
May 06, 2019
Service He was awesome!very friendly and trustworthy. Clean environment. Honest regarding pricing and needs of the vehicle. Very good at making suggestions to He was awesome!very friendly and trustworthy. Clean environment. Honest regarding pricing and needs of the vehicle. Very good at making suggestions to solve problems. A wonderful experience. More
by Kisses2251
Employees Worked With
Carlos Leal
May 06, 2019
2 1/2 hour wait with appointment. I made an appointment on a Saturday at 11 AM, my car was not completed until 1:30-2:00 PM. What's the point of making an appointment if it will take t I made an appointment on a Saturday at 11 AM, my car was not completed until 1:30-2:00 PM. What's the point of making an appointment if it will take this long? There wasn't even a compensation for the extremely long wait, a car wash at least would have been nice. The work completed was good, however. More
by nope1234
Employees Worked With
Unknown
May 06, 2019
Awesome great atmosphere great service I went to the dealer to get service on my Honda Pilot. I was helped by Samuel Vidal (Sam). He was super awesome super helpful and super friendly. He w I went to the dealer to get service on my Honda Pilot. I was helped by Samuel Vidal (Sam). He was super awesome super helpful and super friendly. He was really attentive. Sam gave quotes for futures on my brakes and tires which I would do in the future. Really nice guy and I hope the manager or owner will reward with his hard work and services at the Honda Brickell. Thank you Sam! More
by DANNYBOY0322
Employees Worked With
Samuel Vidal
May 04, 2019
Excellent and determined We only have positive feedback on Rolando Silven, we really felt cared for and we were veré happy with the service we got. If it weren’t for him and h We only have positive feedback on Rolando Silven, we really felt cared for and we were veré happy with the service we got. If it weren’t for him and his evident good intentions and hard work we wouldn’t have left with a new car that day. 5 stars for sure! More
by CRISTINBEAUTY1000
