Brickell Honda - Service Center

Outstanding Jesus provides excellent service from the beginning to the end of the process and was professional and fair. He went above and beyond to provide the b Jesus provides excellent service from the beginning to the end of the process and was professional and fair. He went above and beyond to provide the best service. More

Oil Change I went un for an oil change and Sam was great, he was very helpful and saw that when i was leaving my front LED lights were out. He informed me of a w I went un for an oil change and Sam was great, he was very helpful and saw that when i was leaving my front LED lights were out. He informed me of a warranty and he was able to get them changed. Saved me a trip and i was able to do an appt for my other car next month More

Best experience in maintaining my vehicle Probably one of the best service centers in Miami, staff is friendly, and Samuel is the best!!! Also, the mechanics seem to work fast and diligently, Probably one of the best service centers in Miami, staff is friendly, and Samuel is the best!!! Also, the mechanics seem to work fast and diligently, my average wait time is not more than 1/1/2 hrs; which makes me happy cause I can enjoy the rest of my day. More

Excellent Amazing like always, Anthonnete (I think is misspelling) was amazing, Curtis (Service GM) amazing too, they solved the problem that I got with my star Amazing like always, Anthonnete (I think is misspelling) was amazing, Curtis (Service GM) amazing too, they solved the problem that I got with my starring wheel in record time, the service in general was well done. Five stars!!! More

Great Service Thanks to Antonella and the entire team for the service. I called to make an appointment and everything went great, since the time I arrived until the Thanks to Antonella and the entire team for the service. I called to make an appointment and everything went great, since the time I arrived until the moment I left. I wish I could know all the names of the people who assist me. Highly recommended! More

Engine light I respect customer service especially when it is good. The only reason why I graded one shy from a five stars was the price quote I received was diffe I respect customer service especially when it is good. The only reason why I graded one shy from a five stars was the price quote I received was different from checkout. Miguel Diaz is a classic act, he kept my wife and I informed knowing that we were from out of town. More

Great service that went the extra mile After my initial repair, the problem returned. I brought the car back and Sam and the whole team really dug in to figure out why the problem returne After my initial repair, the problem returned. I brought the car back and Sam and the whole team really dug in to figure out why the problem returned. They went the extra mile and now my car is fixed. They are my go to service center now! More

Driven by commissions Vladimir, service rep, during visit said I only needed tire rotation and oil change. Then, 29 mins after I left to work, he called me to tell me that Vladimir, service rep, during visit said I only needed tire rotation and oil change. Then, 29 mins after I left to work, he called me to tell me that the service inspection of the car showed that I needed 4 new tires because you could see the treads and, of course, then would need alignment and balancing etc. He also said that my rear brakes were leaking and needed to be replaced. I had my tires rotated somewhere else about 2 months ago and I asked the technician who did if the tires were ok and he said YES, you’re tires are fine. You just need to rotate them. Vladimir spoke to my boyfriend who told him we declined everything except the oil change and tire rotation and Vladimir said that I had agreed to I don’t know what else and that service had already been done and couldn’t be cancelled. I can see clearly that your service rep gets paid commission based on the work that is done during to the vehicles and I understand that we all have bills to pay and have to eat but this is UNACCEPTABLE and highway robbery. I’ll never go back to Brickell Honda for anything. Not to buy my next car or to service any car. You’ve lost a client for life and I will tell anybody who asks what crooks you have working for you. More