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Brickell Honda - Service Center

Miami, FL

4.1
2,467 Reviews

2,467 Reviews of Brickell Honda - Service Center

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June 05, 2019

Great approach. Very proactive and they way he conducted the explanation. Good recomendations and very professional respecting the wait time for the servic More

by NATIUREJOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arsmis
June 05, 2019

Save the day I had a nail in my tire but no one had a Taken the time to resolve this matter. This was my 3rd visit and the manager Carlos assisted me and finally More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe it was Carlos a service manager
June 05, 2019

It was not the best experience I got to my appointment 10 minutes before and they made me wait 25 minutes until someone finally acknowledged me . Then when someone acknowledged me w More

by TANA12193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Cortes
Jun 29, 2019 -

Brickell Honda responded

Dear Tana, I am sorry for the experience you had while visiting our store. If I may be of any assistance please feel free to reach out to me. Rick Barraza General Managing Partner Brickell Motors Cell 305-206-6620

June 04, 2019

As before I was overcharged. I have been through this experience more than once. I am promised a bigger discount than ends up in my bill. I doubt anything will come of this revi More

by ESPMIAMI
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Not known
Jun 29, 2019 -

Brickell Honda responded

Dear ESPMiami, Please feel free to reach out to me and let me know what happened. Please accept my apologies that we were not able to meet your complete expectations. Rick Barraza General Managing Partner Brickell Motors 305-206-6620

June 04, 2019

Excellent service! First time for me, I have to say It is a bit expensive! for me it is two days work at least you could also include the car wash, that's my opinion! More

by Honda_2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Diaz
June 02, 2019

Great experience The service at Brickell Honda is great starting with the attention of the advisor. The Advisor who helped me has always been extremely helpful and kin More

by SAENZ7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Vidal - Service
June 01, 2019

Great fast awesome service helpful I gave a 5 star rating because the advisor Samuel Vidal was awesome. Really dedicated what he does and help me with my services of my car. He should b More

by DANNYBOY0322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
May 30, 2019

Excellent service!! I will not go anywhere else, Brickell Honda is the best place for your vehicle, the whole team is amazing. Keep up the good work!! More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vidal Service Advisor
May 29, 2019

Great service Very helpful service I had a recall on air bag and I came in for oil change and did not have the paper work for the recall or have an appointment and More

by Laura2066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EDUARDO FERNANDEZ EL CHE, Manny Cortes, Hans Amargos , Renner Toledo, Jorge Carta, Gabriel Ulloa, Lazara Chang, Manuel Rodriguez, Jorge Caso
May 29, 2019

Excellent service Sam is always VERY helpful and goes above and beyond by ensuring that the service requested is rendered and informs me of repairs that may be needed. More

by TEETEERON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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