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2,551 Reviews of Brickell Honda - Service Center
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November 19, 2019
Many bad experiences I have had many bad experiences with them once I brought my car for services and they returned it with a flat tire that I realized after started drivi I have had many bad experiences with them once I brought my car for services and they returned it with a flat tire that I realized after started driving and because I drove just a mile away had to pay $250 for it, they took the coins and some gums from the car, missed a valve cap and don’t give car wash. That’s services but sales is not too far behind!!! More
by Roger
Verified CustomerEmployees Worked With
Susan Santana
November 18, 2019
Disappointing car service experience. Service department kept car overnightJ - no problem. I told service manager I wanted car cleaned - he agreed. Next I was told car ready pick it up, Wh Service department kept car overnightJ - no problem. I told service manager I wanted car cleaned - he agreed. Next I was told car ready pick it up, When I got there car not cleaned, all I got where excuses, no offers to clean car. Very disappointing! More
by becky_hope
Employees Worked With
Don’t know
November 18, 2019
Efficiency Best service since last 10 years. Super efficient. Expedite attention. It was great the Lyft service they gave me. They offered a car wash attention Best service since last 10 years. Super efficient. Expedite attention. It was great the Lyft service they gave me. They offered a car wash attention. More
by Magdalena Brave
Employees Worked With
Antoniette
November 16, 2019
Miguel Diaz Excellent customer service.. Todo el servicio fue de lo mejor,full atentos y dejaron mi carro limpio..y eso es muy importante para mí .. Los recomen Excellent customer service.. Todo el servicio fue de lo mejor,full atentos y dejaron mi carro limpio..y eso es muy importante para mí .. Los recomendaré para con mis amigos.. More
by COOPERATIVA1111
Employees Worked With
Miguel Diaz
November 15, 2019
Always great service! Everyone is always attentive. Sam is the best. He tries to help me to his best ability. Jose the driver very courteous. Overall always a great experie Everyone is always attentive. Sam is the best. He tries to help me to his best ability. Jose the driver very courteous. Overall always a great experience! More
by MONICAN1022
Employees Worked With
Sam at service
November 14, 2019
Glad to have it Quick and efficient. Very kind customer service and made me feel they knew what they were doing. I do wish there was a carwash atleast for the exterio Quick and efficient. Very kind customer service and made me feel they knew what they were doing. I do wish there was a carwash atleast for the exterior during the service. But aside from that pretty great. More
by minditaylor2
Employees Worked With
Vladimir
November 13, 2019
Excelent Scheduling the appointment was easy, Customer Service great, lounge área was relaxing. They went above, and beyond to service my car. I was very happ Scheduling the appointment was easy, Customer Service great, lounge área was relaxing. They went above, and beyond to service my car. I was very happy. More
by julianleyva331
Employees Worked With
Mr Thornton , Gabriel Ulloa
November 12, 2019
Ok dealership I like this service center because of the environment, the staff and they do really good job on the car. But, it's a bit expensive, and anything takes I like this service center because of the environment, the staff and they do really good job on the car. But, it's a bit expensive, and anything takes two hours. More
by GISELLERYS
Employees Worked With
Samuel vidaI
November 12, 2019
Great service department They always make sure you know what’s going on with your vehicle. They explain everything in detail which is great for someone who has no car knowledg They always make sure you know what’s going on with your vehicle. They explain everything in detail which is great for someone who has no car knowledge. More
by Happyhonda
Employees Worked With
Sam
November 11, 2019
The worse service center I suppose to have an appointment this past Saturday 11/9 for a re-call maintenance. At the beginning I asked if this was going to take too long or no I suppose to have an appointment this past Saturday 11/9 for a re-call maintenance. At the beginning I asked if this was going to take too long or not and the person who call me said no, when I arrived to Honda they told me ok sr you have to leave the car here everyday , no way, I just one car and I have more things to do they couldn’t help me and told that I have to back when I have time, I’m sorry but you will have to wait because I don’t have time for honda issues if you want to do any change to my car you must come to my work and take my car while I’m working . More
by Jorge
Employees Worked With
I don’t remember was diferente people
