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Brickell Honda - Service Center

Miami, FL

4.1
2,469 Reviews

2,469 Reviews of Brickell Honda - Service Center

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November 21, 2019

Service was excellent I like the professionalism that Mr. Bladimir have with all my concerns about my car. . Promptly he care about all those need reference to my Honda Acc More

by KARYLYKYALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bladimri
November 21, 2019

Not the best service It was my first visit to do an oil change at this location. I had always visited Largo Honda and the level of service is nothing compared to this loca More

by Jonathan Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the above. Her last name was Munoz, but don’t remember her name
November 20, 2019

Tire Service They offer lyft so you don't have to wait hours in the lobby. John was kind and courteous. Lazara was my salesperson, also recommend her. More

by LAURENWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil Kasumov
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lazara Chang
November 20, 2019

Sam was an outstanding service attended I was so impressed w the customer service I recvd from Samuel Vidal. He took care of my car needs. He new my situation and went out of his way to ma More

by CASNER_ELIZABETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal. Service
November 20, 2019

Bad service. Unprofessional, took my house key out of my ke Did not reset my need for service in my car. Did not measure my battery or my tires. The fluids were not replenished to satisfactory levels as you no More

by Abel Villafane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael abreu
November 20, 2019

Very helpful and friendly Very fast service and friendly, they said two hours and it was ready sooner, i got there late and they didn’t have a problem with it. More

by Maolocascio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EDUARDO FERNANDEZ EL CHE, Manuel Rodriguez
November 20, 2019

Service with a smile and purpose. I had booked a regular A Service pack with my app and when I got to the dealer even though it was not schedule with my usual service personal he took More

by CARLOSPEREZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
November 19, 2019

Amazing customer service As soon as I stepped in the service center Samuel Vidal greeted and took care of me. He was very helpful and provided great customer service. Every ti More

by JUNIOR4909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
Nov 19, 2019 -

Brickell Honda responded

Junior- Thank you for taking the time to rate our dealership, I am glad that everything worked out accordingly. Look forward to seeing you in our store in the future. Jason Graciano General Manager Brickell Honda Jason.Graciano@brickellmotors.com

November 19, 2019

Many bad experiences I have had many bad experiences with them once I brought my car for services and they returned it with a flat tire that I realized after started drivi More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan Santana
November 18, 2019

Disappointing car service experience. Service department kept car overnightJ - no problem. I told service manager I wanted car cleaned - he agreed. Next I was told car ready pick it up, Wh More

by becky_hope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Nov 19, 2019 -

Brickell Honda responded

Hi Becky, Sorry for mix up- we will contact you shortly to schedule a free car wash at your convenience, we will also provide a coupon for a discount to your next visit. Jason Graciano Brickell Honda Jason.graciano@brickellmotors.com

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