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This rating includes all service center reviews, with more weight given to recent reviews.
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2,322 Reviews of Brickell Honda - Service Center
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June 19, 2019
Thorough Miguel was so very accommodating and helpful. Everything was thoroughly explained and I was pleased with the outcome. I would definately use this serv Miguel was so very accommodating and helpful. Everything was thoroughly explained and I was pleased with the outcome. I would definately use this service center again. Thank you! More
by Mom of 2
Verified CustomerEmployees Worked With
Miguel Diaz
June 18, 2019
Will not be coming back Horrible customer service, Anthounette was not friendly, rude and not helpful. Service took way too long. Won’t come back I always have bad experience Horrible customer service, Anthounette was not friendly, rude and not helpful. Service took way too long. Won’t come back I always have bad experiences More
by SILVIAMARIA
Employees Worked With
Anthounette Munoz
June 12, 2019
Satisfied customer Miguel Diaz did a great job. He kept me updated about progress and explained things in a clear and polite way. I’m a satisfied customer Miguel Diaz did a great job. He kept me updated about progress and explained things in a clear and polite way. I’m a satisfied customer More
by Edward1
Employees Worked With
Miguel Diaz
June 10, 2019
Great service! I was escorted to my agent right away and I was in and out before I knew it. Very friendly staff there. I always come back here and love it. I was escorted to my agent right away and I was in and out before I knew it. Very friendly staff there. I always come back here and love it. More
by alejandrooo
Employees Worked With
John
June 05, 2019
Great Service department My CRV was repaired on time and retuned without any issues. I recommend Brickell Honda to anyone in the Miami area in need of repairs My CRV was repaired on time and retuned without any issues. I recommend Brickell Honda to anyone in the Miami area in need of repairs More
by David
Employees Worked With
Sam in the service department
June 05, 2019
Great approach. Very proactive and they way he conducted the explanation. Good recomendations and very professional respecting the wait time for the servic approach. Very proactive and they way he conducted the explanation. Good recomendations and very professional respecting the wait time for the service. Nice place. More
by NATIUREJOSE
Employees Worked With
Arsmis
June 05, 2019
Save the day I had a nail in my tire but no one had a Taken the time to resolve this matter. This was my 3rd visit and the manager Carlos assisted me and finally I had a nail in my tire but no one had a Taken the time to resolve this matter. This was my 3rd visit and the manager Carlos assisted me and finally found the nail because everyone else was just putting air in the tire. I was very happy the issue was resolved More
by Happy
Employees Worked With
I believe it was Carlos a service manager
June 05, 2019
It was not the best experience I got to my appointment 10 minutes before and they made me wait 25 minutes until someone finally acknowledged me . Then when someone acknowledged me w I got to my appointment 10 minutes before and they made me wait 25 minutes until someone finally acknowledged me . Then when someone acknowledged me waiting there, they were not friendly at all More
by TANA12193
Employees Worked With
Manny Cortes
June 04, 2019
As before I was overcharged. I have been through this experience more than once. I am promised a bigger discount than ends up in my bill. I doubt anything will come of this revi I have been through this experience more than once. I am promised a bigger discount than ends up in my bill. I doubt anything will come of this review. More
by ESPMIAMI
Employees Worked With
Not known
June 04, 2019
Excellent service! First time for me, I have to say It is a bit expensive! for me it is two days work at least you could also include the car wash, that's my opinion! First time for me, I have to say It is a bit expensive! for me it is two days work at least you could also include the car wash, that's my opinion! More
by Honda_2016
Employees Worked With
Miguel Diaz
