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Brickell Honda - Service Center

Miami, FL

4.1
2,551 Reviews

2,551 Reviews of Brickell Honda - Service Center

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April 25, 2020

You guys are trash and a rip off. First off I got priced 180 something for a a/c relay went to the auto parts store and got it changed for 8$. Y’all gotta do better than that. The 2300$ you guys were trying More

by THALIA0
Recommend Dealer
No
Employees Worked With
I didn’t care to remember no one name I met.
May 12, 2020 -

Brickell Honda responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Jason Graciano, GM jason.graciano@brickellmotors.com

April 24, 2020

I always leave Brickell Honda with a smile! Took my vehicle to get serviced and had the pleasure of dealing with Antonique. She was amazing! Made me feel VERY comfortable with my purchase and payment p More

by civicboy
Recommend Dealer
Yes
Employees Worked With
Antonique parts and service
Apr 24, 2020 -

Brickell Honda responded

Thank you for choosing Brickell Honda. Your feedback and rating mean a lot to us. We're glad Antonique was able to help and hope to see you again! Jason Graciano, GM jason.graciano@brickellmotors.com

April 24, 2020

Sam did a great job!Thanks!He’s very conscientious. Sam did a great job! Thanks! He’s very conscientious. Always has my best interests in mind. Treats my car like it’s his. Norb Sieber More

by njsieber
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 24, 2020 -

Brickell Honda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Sam and the team, and we look forward to working with you again. Jason Graciano, GM jason.graciano@brickellmotors.com

April 23, 2020

Excelente servicio y comunicación por parte del Agente Samuel, el establecimiento limpio y organizado fácil acceso, todos cordiales y amables conmigo. Super recomendable y excelente More

by Alejandra Verástegui
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
Apr 23, 2020 -

Brickell Honda responded

Alejandra, thank you for sharing your thoughts about your experience working with Samuel here at Brickell Honda. We appreciate your business and hope to see you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

April 17, 2020

Over 2 hours to get a simple oil change done. Charged a different price than what originally quoted. Did not feel very comfortable and also checked out new cars but salespeople were not much interested in More

by John
Recommend Dealer
No
Employees Worked With
Samuel Vidal, Raphael Perez
May 09, 2020 -

Brickell Honda responded

Hi John, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Jason Graciano, GM jason.graciano@brickellmotors.com

May 11, 2020 -

John responded

If there’s anything specific you’d like to know regarding my bad experience, do let me know.

April 17, 2020

Professional, incredibly service oriented and Highly guarded of Covid-19 Precautions make of Brickell Honda Service a five star dealership. I highly recommend them without any reservation. More

by Vlad
Recommend Dealer
Yes
Employees Worked With
Samuel, Carlos
Apr 19, 2020 -

Brickell Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brickell Honda. Jason Graciano, GM jason.graciano@brickellmotors.com

April 16, 2020

Sam is outstanding he is knowledgeable and has excellent customer service skills. There is no doubt when Sam tells one something needs to be done to the vehicle to correct the situation he is on target. A More

by MSAAV011
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 16, 2020 -

Brickell Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sam and the team, and please don't hesitate to let us know if we can be of further assistance. Jason Graciano, GM jason.graciano@brickellmotors.com

April 16, 2020

This has been the worst experience I’ve had with the service center ever! I had an appointment schedules Do you have my car picked up at 3 PM it was 3:30 PM and I still have not heard from Honda. I deci More

by Anon
Recommend Dealer
No
Employees Worked With
Rick Barraza, Renner Toledo
May 07, 2020 -

Brickell Honda responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Jason Graciano, GM jason.graciano@brickellmotors.com

April 14, 2020

Excelente trabajo y el trato muy bien un buen servicio y súper rápido me ayudaron en todo lo que yo necesitaba dándome consejos como mejorar la eficacia de mi auto More

by anamunoz0
Recommend Dealer
Yes
Employees Worked With
Samuel vidal
Apr 14, 2020 -

Brickell Honda responded

Ana, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Honda. Please don't hesitate to reach out if you need anything else. Jason Graciano, GM jason.graciano@brickellmotors.com

April 10, 2020

Excellent service always specially this one free pickup and free delivery. Also we highly recommend Samuel Vidal service advisor always courteous, patient and truthful. Congratulations More

by EVTINO
Recommend Dealer
Yes
Employees Worked With
Rick Barraza, Renner Toledo
Apr 10, 2020 -

Brickell Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Honda. Jason Graciano, GM jason.graciano@brickellmotors.com

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