Brickell Honda - Service Center

Sam Vidal makes my visit worth it. I am always able to get my problem resolved. He makes an appointment for me and looks into any issue I have with my car. get my problem resolved. He makes an appointment for me and looks into any issue I have with my car. More

My car was damaged after being serviced. I was given a loaner for over a week. I had to ask more than once for a manager to call me loaner for over a week. I had to ask more than once for a manager to call me More

Excellent dealership, professionals and specially the service department rep Sam Vidal. All service appointments on time and pick up times always great. Happy I live close by and not have to go to any ot service department rep Sam Vidal. All service appointments on time and pick up times always great. Happy I live close by and not have to go to any other dealership. More

Great service, professional service. Great customer service. I recommend Brickell Honda to anyone. Even if you don’t have a Honda chicle. Another car ok service. I recommend Brickell Honda to anyone. Even if you don’t have a Honda chicle. Another car ok More

Sam and Carlos are courteous and informative. They are both excellent. I have regular services with Brickell Honda and appreciate their attention to detail with each visit. both excellent. I have regular services with Brickell Honda and appreciate their attention to detail with each visit. More

Great experience with service advisor Miguel For good Great experience with service advisor Miguel For good advice and help I will go back for service again There are friendly and ready to help Great experience with service advisor Miguel For good advice and help I will go back for service again There are friendly and ready to help More

Profesional, excellent and, most important, very humane treatment I received from John Garcia and his colleagues on the service department. I recommend this dealership because his human value. treatment I received from John Garcia and his colleagues on the service department. I recommend this dealership because his human value. More

I scheduled a service appt, but they forgot to reset my dashboard. When I called to inquire I was told that I should just look it up in the Owners Manual OR bring it back to the dealership so they can 'tea dashboard. When I called to inquire I was told that I should just look it up in the Owners Manual OR bring it back to the dealership so they can 'teach' me. No apology for the inconvenience what-so-ever or an attempt to make it up to me. (1hr round way trip for me to go back). I had high hopes for better cistomer service. More

Very unprofessional I was a disgruntled customer and I noticed that the service representative that took care of me created an email account because he wanted a different email address to be on file so if noticed that the service representative that took care of me created an email account because he wanted a different email address to be on file so if I got a survey I would not tell the truth so I’m glad that I got the option to do it over a text. I had to call in afterwards and speak to a representative to get my email address updated. Please contact me on my phone number so I can tell you the entire story because it gets worse. Very unprofessional and I won’t ever go back to that dealership or refer anyone to that dealership after what I saw behind the scenes. This was all done at the service department. I listed the representatives name below. More

Accurate diagnosis and perfect repair of a high degree difficult noise related to power transmission to the front wheels. Superb attention of Service Manager. Honda service & Warranty at its best. difficult noise related to power transmission to the front wheels. Superb attention of Service Manager. Honda service & Warranty at its best. More