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Brickell Honda - Service Center

Miami, FL

4.1
2,473 Reviews

2,473 Reviews of Brickell Honda - Service Center

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May 07, 2020

Horrible experience with Samuel (service dept), extremely rude will not go back to service my car to this leader ever, many other places closer to Kendall, a loyal customer means nothing to this employee More

by mamma
Recommend Dealer
No
Employees Worked With
samuel
May 24, 2020 -

Brickell Honda responded

Hello, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Jason Graciano, GM jason.graciano@brickellmotors.com

May 05, 2020

Excelente trabajo y sevicio el q me dio el. compañero Rene Garcias, sali contento del dealer porq me lleve el carro q queria tener, gracias por todo More

by Luisdani1992
Recommend Dealer
Yes
Employees Worked With
Emil Kasumov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Barraza
May 05, 2020 -

Brickell Honda responded

Luis, Thank you for the kind words for our service department! We look forward to sharing your compliments with Rene and the team and don't hesitate to let us know if we can be of further assistance. Jason Graciano, GM jason.graciano@brickellmotors.com

May 05, 2020

Prompt arrangements were made for service appointment with timely pickup and delivery. Caution with cleanliness and social distancing. I was Very pleased with the results More

by LINDALOTT1711
Recommend Dealer
Yes
Employees Worked With
Miguel Camilo in service. Jose the driver
May 06, 2020 -

Brickell Honda responded

Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Graciano, GM jason.graciano@brickellmotors.com

May 05, 2020

Worst experience!!! They took out a piece of my food handle and did not replace it !!!!!!! I want it fixed as soon as possible please More

by JANICE2
Recommend Dealer
No
Employees Worked With
Jorge Carta
May 22, 2020 -

Brickell Honda responded

Thank you for this feedback, Janice. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Jason Graciano, GM jason.graciano@brickellmotors.com

May 03, 2020

I brought my car on time and they have finished it in time. They are nice and welcoming staff. I am still need time to judge if there maintenance work is good or not. More

by Ahmed
Recommend Dealer
Yes
Employees Worked With
Munoz
May 03, 2020 -

Brickell Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Brickell Honda. Please don't hesitate to reach out if you need anything else. Jason Graciano, GM jason.graciano@brickellmotors.com

May 01, 2020

Fui 3 veces a servicio porque mi vehículo de apenas 3 meses (Honda Civic 2020) tenía un sonido. TRES VECES! La primera vez cerraron y no me avisaron, más bien confirmaron mi cita. La segunda vez tenía el More

by RODRIGUEZ3
Recommend Dealer
No
Employees Worked With
Service manager
May 19, 2020 -

Brickell Honda responded

Hello, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. Jason Graciano, GM jason.graciano@brickellmotors.com

May 01, 2020

It is always perfect experience. I use Brickell Honda for 8 years for new cars and for service. Every time everyone so good and fast. More

by donpedro427
Recommend Dealer
Yes
Employees Worked With
Emil Kasumov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2020 -

Brickell Honda responded

Thank you, Don! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brickell Honda. Jason Graciano, GM jason.graciano@brickellmotors.com

April 30, 2020

Excellent service,David and Jose were very helpful and friendly!!!! Highly recommend them, if you want to buy a car don’t hesitate on contact them More

by maecd2609
Recommend Dealer
Yes
Employees Worked With
Jose Merida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Valdez
Apr 30, 2020 -

Brickell Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David and Jose met your expectations. Thank you again for choosing Brickell Honda, we look forward to having you as one of our valued customers for many more years to come! Jason Graciano, GM jason.graciano@brickellmotors.com

April 29, 2020

I received outstanding service. The service manager and his staff could not have been more helpful. I recommend Brickell Honda highly for sales and service! More

by BEVERLYGREENBERG
Recommend Dealer
Yes
Employees Worked With
Curtis Thompson
Apr 29, 2020 -

Brickell Honda responded

Hi Beverly, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Graciano, GM jason.graciano@brickellmotors.com

April 27, 2020

El servicio que tuve en Brickell Honda fue excelente, desde el personal que me indicó por donde entrar hasta el que me dio el check out . El señor Miguel Camilo tuvo muy buena atención y me explicó del t More

by raisa.gonzalez
Recommend Dealer
Yes
Employees Worked With
Miguel Camilo
Apr 28, 2020 -

Brickell Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Graciano, GM jason.graciano@brickellmotors.com

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