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Brickell Honda - Service Center

Miami, FL

4.1
2,473 Reviews

2,473 Reviews of Brickell Honda - Service Center

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May 21, 2020

AC Repair and review vehicule. The service was amazing, very fast and professional. Mr. Orlando helped me with all my questions. He is Service Advisor More

by Ivonne
Recommend Dealer
Yes
Employees Worked With
Orlando
May 21, 2020 -

Brickell Honda responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brickell Honda, we look forward to having you as one of our valued customers for many more years to come! Jason Graciano, GM jason.graciano@brickellmotors.com

May 20, 2020

Excellent service! Pick up and drop off worked great! I would absolutely do my service again at Brickell Honda. They are professional and provide an excellent service More

by natyazoubel
Recommend Dealer
Yes
Employees Worked With
Isaac Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yonien Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Merida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EDUARDO FERNANDEZ EL CHE, Manny Cortes, Jorge Carta
May 21, 2020 -

Brickell Honda responded

Natya, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Graciano, GM jason.graciano@brickellmotors.com

May 20, 2020

Samuel Vidal is excellent customer services advisor ...thanks for ur help and brickell Honda excellent dealer . Waiting area clean and very comfortable And porters great services.. More

by MMORALES182
Recommend Dealer
Yes
Employees Worked With
Samuel Vidal
May 21, 2020 -

Brickell Honda responded

We are very happy to hear Samuel provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Graciano, GM jason.graciano@brickellmotors.com

May 18, 2020

Excellent/kind service and accurate info.nice having confident personal ready to help youi like the no bulling policy at the sales department.back soon. More

by RESTREPOAL
Recommend Dealer
Yes
Employees Worked With
Jose Angel Shiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Vidal
May 18, 2020 -

Brickell Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Graciano, GM jason.graciano@brickellmotors.com

May 16, 2020

The car was fabulous I love it, Rene he was a good seller person, he was super nice thank you so mush for everything I love it. More

by Idaniasolis15
Recommend Dealer
Yes
Employees Worked With
Rene Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene García
May 17, 2020 -

Brickell Honda responded

It's great to hear that Rene was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Brickell Honda! Jason Graciano, GM jason.graciano@brickellmotors.com

May 15, 2020

Large stock of veh. With a great services assistance. The appoimemt for a service is easy to find and very convenient. The personal are frendly and profesional. More

by JUANABDUL2
Recommend Dealer
Yes
Employees Worked With
Sam serv. Advisor
May 16, 2020 -

Brickell Honda responded

Thank you for choosing Brickell Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Graciano, GM jason.graciano@brickellmotors.com

May 15, 2020

Carlos Caballero is very attentive to customers needs. He is always available and he is very knowledgeable in regards to car maintenance and repairs. Thank you great work. I appreciate everything. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Yonien Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Caballero
May 16, 2020 -

Brickell Honda responded

Hi Alex, We appreciate your business and our team looks forward to serving you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

May 15, 2020

Used the dealer for service. Excellent customer service. My service associate assigned to my case was extremely helpful. I did not buy my car at brickell Honda but I will make sure I go there for service More

by rmesa36
Recommend Dealer
Yes
Employees Worked With
Miguel Camilo
May 16, 2020 -

Brickell Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Graciano, GM jason.graciano@brickellmotors.com

May 15, 2020

very disapointed!!!!! had bad experience when was sold a service policy that I was told would cover all maintenance only to find out later that it only covers oil changes a More

by ll0
Recommend Dealer
No
Employees Worked With
dont re-call person who sold me the policy in finance but i am sure you can find .
Jun 01, 2020 -

Brickell Honda responded

Hi, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Jason Graciano, GM jason.graciano@brickellmotors.com

May 14, 2020

Service during social distancing Great support from Sam during the service on this complex time. Thanks for your support and great service. Will return soon with my honda civic. More

by LEGONZAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Brickell Honda responded

Thanks for sharing your thoughts about your experience with Brickell Honda. We appreciate your business and hope to see you again soon! Jason Graciano, GM jason.graciano@brickellmotors.com

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